(Redwood City, CA) About Us:Athos was developed to give athletes and coaches unprecedented insight into what happens at the muscular level, to better understand the physical output of their training and competitive performance.
We are committed to helping athletes of all levels perform at their highest potential, in and out of competition.
Our mission : build better athletes.Interested in joining? We're looking for highly-motivated and driven employees who help us stay on the cutting edge of creativity and innovation.The Role:This role is a great mix of customer service, sales support, marketing, and operations:Sales Support/Marketing:The main pillar of this role will be supporting our Sales & Marketing team.
You’ll coordinate Sales & Marketing projects, from Sales enablement collateral to conference preparation, and lead generation and CRM maintenance.
You may work alongside our Content Marketing Lead on customer testimonials and quotes one day, and conference materials the next.We receive interest from athletes around the globe, that’s where you come in! You'll play an important role in helping to connect those leads to our sales team, so they can do what they do best- sell!Customer Service:When you are not supporting your teammates on the Sales team, you’ll be on the front lines, helping customers directly.
You will handle front-line support via email/chat both pre-sale and post-sale.
You will delight customers with deep, smart, proactive support.
Plus, you will have ownership of documentation and other support collateral (instructional videos, help articles and product screencasts)In this role, you’ll wear many hats, giving you the chance to explore various paths: support, sales, marketing, and operations.Our Ideal Candidate Has:1-2 years of Support, Sales/Marketing experience preferredGreat communication, comprehension and writing skillsOutstanding organizational skillsAn ability to learn quickly and technical aptitudeA passion for helping others and empathy in spadesSelf-starter who can take initiative.
You know that done is better than perfect-- but still put forward your best workKnow how to strategically prioritize and amplify your voice when an issue is urgent or high impactAbility to think strategically and suggest creative solutionsAbility to distill complex features and benefits down to crisp, memorable messagesYou should love working in fast-paced environmentsBonus points for:Experience with Intercom (what we use), Zendesk, Sprout Social, or other ticketing or social media monitoring system a plus, but not requiredExperience in the sports industry, either as an athlete or working directly with athletes and sports teamsWhat We Can Offer:Fun, creative and collaborative work environment in Redwood City, CAAutonomy and room to make a real impact, and a supportive team to help you along the wayThis position holds great opportunities for learning and growth, and can provide the launching point for an outstanding career in the sports technology industry.Medical insurance through CignaDental & vision insurance through GuardianLife insuranceCatered lunches and exceptional snack gameIn-house personal training, mobility workshops & yogaLong-term disabilityFlexible spending accountCommuter benefits401(k)Mobile phone reimbursementFlexible PTOAthos is an equal opportunity employer and values diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.Apply:
Source: Authentic Jobs