Your Impact in this role:
In this role, you’ll be joining an experienced team of front-end developers focusing on cloud-based analytics products servicing many of the top brands around the world.
You will help drive a product roadmap to build a world-class web SDK for collecting and reporting on user behavior on a website.
You’ll be hands-on, helping to make technology choices and architectural decisions to maximize performance, minimize file size, and provide for needed customizations and extensions of the product.
You will have ownership for delivering:
What you need to be successful:
Bringing up-to-date expertise in front-end web technologies to the team, and applying this to the development, execution, and improvement of our analytics tools.
Designing and creating prototypes and technical proof-of-concept demonstrations (for example, interaction models, data transfer, and functional user interface (UI) components)
Supporting continuous improvement of user experience tools, documentation, and process.
Supporting data collection strategy and innovation.
Preferred skills needed for this role:
Mobile-first mindset and design/development approach.
Strong understanding of responsive design/development techniques and principles.
Experience writing hand-coded HTML email and hand-coded HTML and CSS for the web.
Experience debugging cross-browser/cross-platform compatibility issues.
Experienced with GIT and related workflows
• Efficient working with teams and independently; self-motivated, task oriented and organized.
Some familiarity with modern JS Dev OPS tools (NPM, Bower, Grunt, Browserify, Babel, etc)
Experience with some of ES6, NodeJS, Express JS, AWS or similar cloud solution.
Qualities that will make a difference:
A passion for innovation
Self-driven and takes initiative to get stuff done but thinks “out of the box”
Product Engineering mindset.
We provide a culture that values respect, transparency, humility, unity, passion, and brilliance.
Words from our VP of Software Engineering, Product and Technology:
“Customer Experience (CX) measurement and analytics is an interesting area.
ERP systems have brought order to the back office and CRM systems to the front office.
CX is an obvious next area for any company to get organized to provide the ability to effectively measure its impact on company performance, way better than it currently can.
ForeSee is in a great position to become the standard for CX much in the way SAP is the standard in ERP and Salesforce.com in CRM.
CX data is compelling.
It is about people’s experiences, something more exciting than business processes or customer records.
ForeSee is a long-time leader in CX measurement.
We have 15 years of experience.
The company has grown 40% year of year growth since its inception in 2001.
We have collected 100s of millions of data points on customer experiences
We are early adopters of technology.
Our whole infrastructure is in the cloud.
This means for all practical purposes unlimited compute and storage capacity.
I am convinced that AI will do to today’s software what Client/Server did to the mainframe in the 90s and SaaS to on premise systems in the 00s.
We are investing heavily into all layers of a new Analytics and AI platform.
It is based on our cloud infrastructure, uses a standard lambda architecture with several specialized data stores, and handles real-time as well as batch data processing.
On top of this, we are building entirely new algorithms and applications to analyze and optimize customer experiences”
Founded in 2001, ForeSee is the pioneering leader in Voice of Customer (VOC) solutions.
More than 2,000 companies worldwide -- in retail, government, financial services, and other industries -- have transformed their customer experience (CX) into a strategic and rigorous business discipline that delivers economic impact.
Only ForeSee offers a multi-patented algorithmic approach to CX measurement, access to an unmatched 175 million benchmarked experiences, and actionable insights from a team of 200 expert analysts that give certainty to CX improvements.
ForeSee is in a period of rapid growth and is investing heavily in engineering, sales, and marketing to meet the evolving needs of our clients.
Send resumes to: [email protected]