Jobs Located In: Remote- EMEA
19 total jobs located

Full Time: Technical Support Specialist (Remote- New Zealand) at GitHub in (Remote- New Zealand)

Minimum Qualifications: Currently residing and legal working authorization in New Zealand Experience using GitHub Exposure to programming with a language like Ruby Basic experience using Git Understanding of how websites and web applications work Stellar English and grammar skills Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solution A strong sense of empathy – you are attuned to hear the question behind a question Customer service experience A unique writing style and voice Preferred Qualifications: Will love developers and GitHub as much as we do Could effortlessly explain how Git works to a non-developer Have remote customer service experience Experience working from the command line Familiar with basic network concepts and tools Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- New Zealand) at GitHub in Remote-New Zealand

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in New Zealand Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- Japan) at GitHub in Remote-Japan

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in Japan Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Technical Support Specialist (Remote- Japan) at GitHub in (Remote- Japan)

Minimum Qualifications: Currently residing and legal working authorization in Japan Experience using GitHub Exposure to programming with a language like Ruby Basic experience using Git Understanding of how websites and web applications work Stellar English and grammar skills Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solution A strong sense of empathy – you are attuned to hear the question behind a question Customer service experience A unique writing style and voice Preferred Qualifications: Will love developers and GitHub as much as we do Could effortlessly explain how Git works to a non-developer Have remote customer service experience Experience working from the command line Familiar with basic network concepts and tools Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Manager (Remote- New Zealand) at GitHub in (Remote- New Zealand)

Responsibilities: Manage, mentor, and coach team members Provide career development planning and guidance Meet 1-1 with team members on a regular basis Hire, onboard, and train new team members Maintain cross-team communication between Support, Engineering, and Sales Work with the Enterprise Support Director on the development and execution of team strategy Work with Enterprise Support managers/teams to foster cross-team collaboration Facilitate the implementation of new processes to improve customer support Promote and build upon the unique collaborative culture of Enterprise Support Handle and follow-up on customer escalations Collect and analyze support metrics to drive improvements Minimum Qualifications: Legal working authorization in New Zealand Currently residing in the Australia Experience leading a globally distributed team Experience in technical support Experience with personnel hiring Stellar written and oral communication skills Excellent problem-solving skills At least 2-3 years of experience working with and troubleshooting Linux servers Ability to look through and understand code (Ruby / Bash) Enthusiasm for working directly with customers Passionate about creating and fostering good support practices Strong empathy for GitHub users and GitHub Support Preferred Qualifications: Scaled a quickly growing support team Experience working and managing remotely Knowledge of Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Manager (Remote- Japan) at GitHub in (Remote- Japan)

Responsibilities: Manage, mentor, and coach team members Provide career development planning and guidance Meet 1-1 with team members on a regular basis Hire, onboard, and train new team members Maintain cross-team communication between Support, Engineering, and Sales Work with the Enterprise Support Director on the development and execution of team strategy Work with Enterprise Support managers/teams to foster cross-team collaboration Facilitate the implementation of new processes to improve customer support Promote and build upon the unique collaborative culture of Enterprise Support Handle and follow-up on customer escalations Collect and analyze support metrics to drive improvements Minimum Qualifications: Legal working authorization in Japan Currently residing in the Australia Experience leading a globally distributed team Experience in technical support Experience with personnel hiring Stellar written and oral communication skills Excellent problem-solving skills At least 2-3 years of experience working with and troubleshooting Linux servers Ability to look through and understand code (Ruby / Bash) Enthusiasm for working directly with customers Passionate about creating and fostering good support practices Strong empathy for GitHub users and GitHub Support Preferred Qualifications: Scaled a quickly growing support team Experience working and managing remotely Knowledge of Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Manager (Remote- Australia) at GitHub in Remote- Australia

Responsibilities: Manage, mentor, and coach team members Provide career development planning and guidance Meet 1-1 with team members on a regular basis Hire, onboard, and train new team members Maintain cross-team communication between Support, Engineering, and Sales Work with the Enterprise Support Director on the development and execution of team strategy Work with Enterprise Support managers/teams to foster cross-team collaboration Facilitate the implementation of new processes to improve customer support Promote and build upon the unique collaborative culture of Enterprise Support Handle and follow-up on customer escalations Collect and analyze support metrics to drive improvements Minimum Qualifications: Legal working authorization in Australia Currently residing in the Australia Experience leading a globally distributed team Experience in technical support Experience with personnel hiring Stellar written and oral communication skills Excellent problem-solving skills At least 2-3 years of experience working with and troubleshooting Linux servers Ability to look through and understand code (Ruby / Bash) Enthusiasm for working directly with customers Passionate about creating and fostering good support practices Strong empathy for GitHub users and GitHub Support Preferred Qualifications: Scaled a quickly growing support team Experience working and managing remotely Knowledge of Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Technical Support Specialist (Remote- Australia) at GitHub in Remote- Australia

Minimum Qualifications: Currently residing in addition to legal working authorization to work in Japan, Australia, or New Zealand Experience using GitHub Exposure to programming with a language like Ruby Basic experience using Git Understanding of how websites and web applications work Stellar English and grammar skills Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solution A strong sense of empathy – you are attuned to hear the question behind a question Customer service experience A unique writing style and voice Preferred Qualifications: Will love developers and GitHub as much as we do Could effortlessly explain how Git works to a non-developer Have remote customer service experience Experience working from the command line Familiar with basic network concepts and tools Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Purepoint: Senior Ruby Developer (Remote: North America)

We prefer developers who are are language agnostic and embrace testing new approaches to solve problems.RequirementsExcellent written and spoken EnglishMinimum 4 years Rails experienceA strong understanding of HTML5 and CSS3Experience working with BootstrapExperience required working with APIs, Git, and complex server side designFrontend experience is a bonusExperience working in an agile software team environmentRole responsibilities Work in an agile team, taking part in standups, and retrospectives (Via video conferencing)Understand the structure of existing applications and how to work with themInteract regularly with our client’s technical teamUse your knowledge of Ruby on Rails to build robust applicationsReview commits made by other team membersWhat we look forAn ideal candidate is autonomous, proactive, and has experience working in a variety of different languages…

Source: 37Signals Job Board

 
 

Museum Hack: Inbound Sales Manager (Remote)

Your follow-up skills are excellent.You’re potentially inspired by arts, culture, and the institutions that let us experience them.You want to help Museum Hack become the most successful cultural experience and team building company in the world.Authorized to work in the USRESPONSIBILITIESCoach our existing inbound sales team.Regularly audit customer calls and emails.Establish financial goals to meet department objectives.Cheerlead and support the team.Remind us of best practices, and help to reinforce them.Set benchmarks and goals…

Source: 37Signals Job Board

 
 

ConveYour: Ionic / Javascript Ninja Engineer (remote, contract)

)You've never completed a native iOS or Android Ionic application.You haven't written an app in Ionic 2+ with TypeScriptThe thought of other senior developers asking you why you wrote your code a certain way makes you cringe or squirm.You are too busy with other consulting projects to really put in effort on this.You are applying on the behalf of an agency…

Source: 37Signals Job Board

 
 

Forward Financing: Software Engineer (Web - Local or Remote)

You will have the opportunity to work with people who enjoy a fun, social culture.  Technical QualificationsRequiredAt least 2 years of experience with Ruby on Rails (or other MVC framework) in a production environment.Experience working remotely or working with remote team members.Experience with React and other Javascript frameworks.Passion and desire to write tests of any kind (unit, integration, regression).A team player who collaborates and communicates well.Knowledge of SQL (we use PostgreSQL).Proven ability to complete complex, time-sensitive projects successfully using sustainable development practices.  PreferredExperience with Phoenix and Elixir in a production environment.Experience with React, testing strategies and deployment strategies.Experience working in an Agile-like environment.--Unfortunately, we don't work with recruiters at this time…

Source: 37Signals Job Board

 
 

Litmus Software, Inc.: Ruby on Rails Developer (Local or Remote)

Over 250,000 major global brands across every industry and vertical trust Litmus to help them confidently deliver a superior subscriber experience, including 9 of the top 10 eCommerce brands, 8 of the top 10 retailers, 7 of the top 10 tech companies, and 23 of the top 25 US ad agencies. We also have partnerships with more than 250 industry-leading email service providers and agencies, including Salesforce Marketing Cloud, MailChimp, Campaign Monitor, Experian, IBM Marketing Cloud, HubSpot, and Return Path.What would I do at Litmus?It's simple.  We have too many ideas.  We want to try them all and add features to our existing products all while continuing to provide exceptional support to our growing customer base.We're looking for Ruby on Rails developers to help expand our product line, improve our existing products and help build the next generation of Litmus tools.A typical day for one of our developers might include working with our design team to figure out the best way to present a new feature to our customers, working with the .NET team to integrate a new API and working with customer support to squash bugs.What are you looking for in a candidate?You should have a strong understanding of Ruby and Ruby on Rails, we won't limit to x years experience, but you should be able to impress us with your app building skills…

Source: 37Signals Job Board

 
 

Full Time: Enterprise Support Agent (Remote- Australia) at GitHub in Remote- Australia

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in Australia Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- EMEA) at GitHub in Remote- EMEA

Responsibilities Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources You Must Have Current legal working authorization and currently residing in one of the following countries: Austria, Croatia (also called Hrvatska), Denmark, France, Germany, Ireland, Netherlands, Spain, Sweden, Switzerland, or United Kingdom Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Bonus points if you have Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub About GitHub Who we are GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs