Jobs Tagged: Baltimore
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TeamGantt: Customer Support / Product Specialist

As TeamGantt grows, you will have the opportunity to take on more responsibility in Support or Sales.Responsibilities:Answer support and billing questions via email, chat and phoneHelp prospective and existing customers get setup with TeamGanttProactively call new users to offer helpHost training calls and webinarsWork with developers to give input on new featuresPreferred hours are 7am - 4pm Eastern (Or earlier if desired)The ideal candidate will:Have a succinct, friendly, and polished writing styleBe patient and empatheticSolve problems creativelyPay attention to detailsBe motivated to work hard and be efficientProvide and receive feedback in a supportive team environmentExperience with SAAS or startup company environment is a plus!Project management experience is also a bonus!Highlights include:This is a 100% remote work$5000 home office setup budget401(k) with company matchPaid time offHealth and dental coverage and option to participate in HSAMerit increases and bonuses (contingent on personal performance and performance of company) To apply: Send a note to [email protected]

Source: 37Signals Job Board