Jobs Tagged: Bioiq
1 total jobs tagged

BioIQ: Tech Support Engineer

This is a great opportunity to build your skills in both depth and breadth in a highly technical, fast-paced environment while working with a wide variety of cutting-edge technologies.Primary Duties and ResponsibilitiesExcellent problem solving skills – you might not know all the answers but you know how to find and communicate the solution.Address production issues and follow up with internal users to ensure satisfactory resolutionDevelop methodologies and systems to automate and support product implementationsBuild, maintain and improve existing technical support tools and proceduresMaintains, updates and generates reports from in-house dataPerforms other related duties as assignedAttributesAble to work independently in a distributed organization with minimal supervisionComfortable working with senior engineers to help champion creative solutions that benefit the teamSmart, driven, creative, and able to make mistakes and learn from themInterface with other Engineers / Developers to solve real business problemsPossess a high degree of self-management, personal accountability, and strong communicationContinual knowledge transfer, training and mentoring of more junior staff is expected, i.e., a teacher, a listener, and a collaboratorRequired Skills/Abilities2-5 years experience with Ruby on RailsGood understanding of the syntax of Ruby and its nuancesWorking knowledge of GithubGood understanding of NoSQL and Relational databasesWorking knowledge of UNIX, BASH and Shell scripting, command-line utilitiesGood understanding of secure data transfer protocols (SFTP/FTPS)Desired Skills 2-5 years experience with Java development using Jboss BPM and FuseGood understanding of the syntax of Java and its nuancesFamiliarity with continuous integrationStrong communication skillsCan work independently and within a team structureCompany OverviewBioIQ is changing the most important activity in healthcare – health measurement.  We connect millions of people to health testing through our user-friendly software platform, enabling them to detect health issues at an early stage, better understand their health, and link to targeted interventions or treatments.  We are fortunate to work with Fortune 100 companies, the largest health plans in the US, and many innovative partners who share our vision for making healthcare easier, more convenient, and more cost-effective…

Source: 37Signals Job Board