Jobs Tagged: Enterprise
9 total jobs tagged

Full Time: Performance Test Engineer - SolidFire at NetApp in Boulder, CO

Specific responsibilities include: Design complex performance test plans to verify the product is meeting performance targets under a range of scenarios Construct complex storage configurations to test product capabilities in simulated production-like environments Execute automated and manual test cases Analyze data in a nondeterministic system to understand system behavior and identify performance bottlenecks Contribute as a member of a software feature team developing new features or performance-related improvements Collaborate with platform and software engineers in fault isolation, root cause analysis, problem resolution, and driving performance improvements into the system Develop tools for analyzing system logs and performance data Assist with test automation development in Python Support customer escalations related to the performance of the system Job Requirements About You: You are self-driven, creative, and able to impact the overall big picture to complete the detailed work that drives successful performance engineering…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- New Zealand) at GitHub in Remote-New Zealand

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in New Zealand Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- Japan) at GitHub in Remote-Japan

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in Japan Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Manager (Remote- New Zealand) at GitHub in (Remote- New Zealand)

Responsibilities: Manage, mentor, and coach team members Provide career development planning and guidance Meet 1-1 with team members on a regular basis Hire, onboard, and train new team members Maintain cross-team communication between Support, Engineering, and Sales Work with the Enterprise Support Director on the development and execution of team strategy Work with Enterprise Support managers/teams to foster cross-team collaboration Facilitate the implementation of new processes to improve customer support Promote and build upon the unique collaborative culture of Enterprise Support Handle and follow-up on customer escalations Collect and analyze support metrics to drive improvements Minimum Qualifications: Legal working authorization in New Zealand Currently residing in the Australia Experience leading a globally distributed team Experience in technical support Experience with personnel hiring Stellar written and oral communication skills Excellent problem-solving skills At least 2-3 years of experience working with and troubleshooting Linux servers Ability to look through and understand code (Ruby / Bash) Enthusiasm for working directly with customers Passionate about creating and fostering good support practices Strong empathy for GitHub users and GitHub Support Preferred Qualifications: Scaled a quickly growing support team Experience working and managing remotely Knowledge of Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Manager (Remote- Japan) at GitHub in (Remote- Japan)

Responsibilities: Manage, mentor, and coach team members Provide career development planning and guidance Meet 1-1 with team members on a regular basis Hire, onboard, and train new team members Maintain cross-team communication between Support, Engineering, and Sales Work with the Enterprise Support Director on the development and execution of team strategy Work with Enterprise Support managers/teams to foster cross-team collaboration Facilitate the implementation of new processes to improve customer support Promote and build upon the unique collaborative culture of Enterprise Support Handle and follow-up on customer escalations Collect and analyze support metrics to drive improvements Minimum Qualifications: Legal working authorization in Japan Currently residing in the Australia Experience leading a globally distributed team Experience in technical support Experience with personnel hiring Stellar written and oral communication skills Excellent problem-solving skills At least 2-3 years of experience working with and troubleshooting Linux servers Ability to look through and understand code (Ruby / Bash) Enthusiasm for working directly with customers Passionate about creating and fostering good support practices Strong empathy for GitHub users and GitHub Support Preferred Qualifications: Scaled a quickly growing support team Experience working and managing remotely Knowledge of Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Manager (Remote- Australia) at GitHub in Remote- Australia

Responsibilities: Manage, mentor, and coach team members Provide career development planning and guidance Meet 1-1 with team members on a regular basis Hire, onboard, and train new team members Maintain cross-team communication between Support, Engineering, and Sales Work with the Enterprise Support Director on the development and execution of team strategy Work with Enterprise Support managers/teams to foster cross-team collaboration Facilitate the implementation of new processes to improve customer support Promote and build upon the unique collaborative culture of Enterprise Support Handle and follow-up on customer escalations Collect and analyze support metrics to drive improvements Minimum Qualifications: Legal working authorization in Australia Currently residing in the Australia Experience leading a globally distributed team Experience in technical support Experience with personnel hiring Stellar written and oral communication skills Excellent problem-solving skills At least 2-3 years of experience working with and troubleshooting Linux servers Ability to look through and understand code (Ruby / Bash) Enthusiasm for working directly with customers Passionate about creating and fostering good support practices Strong empathy for GitHub users and GitHub Support Preferred Qualifications: Scaled a quickly growing support team Experience working and managing remotely Knowledge of Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Web Application Developer at Franciscan University of Steubenville in Steubenville, Ohio

About our ideal candidate REQUIREMENTS Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following: Skills & Competencies Technical Skills Experience with a back end language such as Java, ASP.NET/C# Proficient in using JavaScript libraries for client side scripting Knowledge of HTML and CSS Knowledge of SQL and relational database management Understanding of version control systems Non-Technical Skills (Competencies) Customer/Service Focus: Is dedicated to meeting the expectations and requirements of internal and external customers Solicits and uses customer information to improve service or the customer’s experience Thinks and acts with the customers’ interests in mind; displays a strong service orientation Displays a sense of urgency and responsiveness to customers’ needs, inquiries and requests Quickly and accurately interprets customer’s needs and recommends optimal solutions Technical/Functional Skills: Demonstrates a clear understanding of the technical or functional skills required for the job Continually improves their awareness and mastery of the body of knowledge in their field Actively seeks out ways to practice and continually improve the required skills or knowledge Meets any special education/certification requirements of the department or job Consistently demonstrates proficiency in the required technical or functional skills or knowledge Verbal Communication: Clearly and comfortably expresses one’s views and thoughts to different listeners/audiences Uses effective speaking and listening techniques to ensure clear and actionable communications Is effective at identifying and organizing the key points needed for an effective presentation Knows how to get and keep audience attention; and effectively handles questions and side bars Presents effectively in multiple settings: one-on-one, small/large groups, peers, staff and managers Written Communication: Effectively identifies and organizes the key points needed for an effective written communication Uses a written style that is appropriate to the content and audience involved Writes in complete thoughts – uses short sentences that flow well and build on each other Checks work for style, spelling and grammar errors; ensures readability Knows when to use written communications instead of verbal communications Developing Self: Continually assesses one’s skills and identifies areas that can be further improved Is alert for and quick to seize opportunities to raise one’s skills and/or contribution to the University Actively seeks to understand how one’s role/function fits into the bigger picture at FUS Sets ambitious personal goals that require stretch or exposes one to new situations or challenges…

Source: GitHub:Jobs