Jobs Tagged: Headquarters
175 total jobs tagged

Aha Media Group: Business Development Role

Headquarters: Silver Spring, MD The business development professional at Aha Media Group has five major objectives: 1. Find leads and pursue them till close or rejection 2. Sell products and services 3. Coordinate with marketing to make sure messages are in alignment (some of the activities below dovetail with marketing) 4. Create thought leadership pertinent to the marketplace 5. Suggest new products and services based on current trends in the marketplace   Are you right for the job? You’ll fit in well at Aha Media Group if: · You have always been called scrappy, creative, an out of the box thinker, or described as “having moxie” · Have experience doing business development for a small and growing business (about 30 people) · Have a relationship-building style · Operate well independently but enjoy collaboration (this is a super must) · Understanding of digital strategy · Know something about complex industries like financial services, hospitals, healthcare or health insurance · Are excited and also relish the challenge of taking a small business to the next level   Here’s what you’ll be responsible to do:   Daily 1. Follow up on any leads (BD) 2. Look for major trends in the industry to share with the executive and marketing teams 3. Maintain our CRM   Weekly 1. Reach out to any leads that are due (BD) 2. Examine analytics; where are people spending their time on the website? 3. Report business development that week, including SOWs signed and open SOWs   Biweekly 1. Plan the editorial calendar with marketing, picking topics that are important to the content and healthcare industries 2. Follow up on open SOWs   Monthly 1. Suggest topics for marketing emails and social media posts 2. Reach out to current customers for referrals 3. Identify solid new leads each month 4. Discuss possible new leads from existing business with PMs   Quarterly 1. Analyze where customers are coming from and how we can use that 2. Suggest 1 piece of thought leadership (eBook, infographic, video and so on) 3. Run trainings for PMs 4. Recommend local networking events related to content and healthcare that PMs could attend   Yearly 1. Identify conferences and thought leadership events to attend the following year 2. Determine future markets and build a strategy around that market3…

Source: 37Signals Job Board

 
 

CodeLathe: Full Stack Software Engineer

We are based out of Austin, Texas, USA and looking for talented people from anywhere on the globe.Our VisionOrganize enterprise information and make it universally accessible!Top Ten Reasons to Join UsWork with a world class engineering team that is out to change the worldFast growing company with lots of growth opportunitiesStrong engineering and product focused culture100% Remote Job – Work comfortably from your home office and avoid the commuteUnique, customer driven software development processWork on the most challenging technical problems – File Systems, Search, AI, Distributed Systems.Work on widely used cutting edge Tech StackGender diversity – Men (60%), Women (40%)Part of a huge 10+ Billion $ and growing market spaceCompetitive compensation based on experience and locationRoleWe looking for a passionate full stack software engineer to develop and expand our FileCloud product…

Source: 37Signals Job Board

 
 

Overlap : Software Engineer (Backend)

OutcomesGrow and advance the platform: you will design and implement new functionality to ingest, process, and export mobile and clinical health data; add new internal APIs to power our own web and mobile apps, for example to visualize data and improve engagement; add more integrations for external APIs, like Fitbit or Garmin, to unlock the value of that data.Collaborate and communicate daily with the product team (including product managers, designers, backend, frontend and mobile engineers) using the latest and greatest in communication technologies (i.e…

Source: 37Signals Job Board

 
 

iFit : Senior Mobile Developer

Our parent company is the worlds largest fitness manufacturer (NordicTrack, ProForm, Gold's Gym, Freemotion, Altra Shoes, 10+ others), which provides us a LOT of devices, shoes, embedded tablets, and other exciting physical things to engage with.Perhaps the best representation we can say about our culture, how we value people, and the work you will be a part of by joining our team is that we have exceptionally low turnover, which is a reflection of those values.Skills & RequirementsExperience developing Android and/or iOS applicationsExperience with gitExperience with Agile MethodologiesDegree in Computer Science or related disciplinePassionate about mobile technologies and coding the *right* wayBonus: Experience with Xamarin and C#Job RequirementsDeliver a product that is centered around a great customer experienceCreate mobile applications that will be used by millionsCreate quality code that is easy to test and maintainParticipate in code reviews and trainingsCollaborate with others in a remote environmentPerksHealth, Vision, Dental, and matching 401k benefitsMacBookPro and external monitorFree cell phone of your choiceFree piece of fitness equipment of your choiceMonthly education stipendRegular team meet ups"We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, Veteran status or any other characteristic protected by law."- Cannot hire outside of the United States or non U.S…

Source: 37Signals Job Board

 
 

Interpersonal Frequency: Front-end Drupal 7 / 8 Developer

Working remotely also allows us to find harmony in work / life balance. Who you are:You’re a professional Front-end Drupal Developer/Themer who creates straightforward user experiences and designs beautiful, custom websites.You adhere to Drupal standard practices and can interface seamlessly with both designers and back-end developers. You bring both creativity and maturity to your work: you’re a self-starter who can jump in quickly and can manage your own time effectively in a remote work environment. You’re a team player who loves technology, communicates clearly (verbally and in writing) , learns quickly and always carefully unit tests code before hand off.Requirements: 2+ years of experience in the field and/or formal training required. Strong knowledge Drupal 7 and/or 8 theme development concepts. Ability to work in a team environment, from creating sites that meet all design requirements, to integrating code from the back-end development team. Expert level Javascript and jQuery. Ability to read and understand concepts from user stories, comps and wireframes. Strong HTML5 skills; knowledge of how to use appropriate CSS hooks to limit the number of classes and IDs required on a page. Deep understanding of CSS3 inheritance and how to use it to your advantage. Strong commitment to managing maintainable, scalable, cross-browser and mobile code across a large site. Familiar with source control principles of Git or similar.  Bonus Skills: Understanding of MV* application design methodology Knowledge of Responsive Design Patterns Work with SASS, Foundation/Twitter Bootstrap Understanding of JavaScript callbacks, including AJAX/AHAH.Knowledge of build scripts, e.g…

Source: 37Signals Job Board

 
 

Museum Hack: Sales Representative

Determine client needs and communicate how one of our tours solves that problemPut together proposals and follow up as necessaryManage pipeline with our CRMRequest invoices be sent to clientsOther duties as assignedJOB REQUIREMENTSMinimum 1 year previous B2B sales & customer service experienceYou have a home office and prior experience working remotely (or great self management skills)Available to work Eastern USA time zoneAvailable to work 1 weekend a monthMust have nearly perfect written English skills and amazingly awesome spoken English skillsHigh quality work: You are an efficient individual who makes projects happen behind the scenes with a fine eye for details (in short: you get shit done)Technically inclined, able to pick up new things quickly: we use a lot of web-based services (including, but not limited to: Google Docs, Gmail, Google Calendar, Slack, Xero, PandaDoc, Base CRM)Flexibility quotient high: Things can and do change on a dime around here -- you gotta go with the flow, and be ready to kick it into high gear at a moment's noticeBe fun and exciting without using too many exclamation marks!!!!!!!!!Authorized to work in the USHOURS / PAY RATEFlexibility to work as needed from 9am to 8pm Eastern Monday - Friday + 1 weekend a monthPart time, about 29 hours per week with the possibility of full time$15 per hour + commissionMORE INFOMany people on our team are remote and work from homeMost of our Sale Representatives stay with the company for years, and move up to do really exciting things with usSales Reps occasionally receive performance-based rewards and incentivesFind out more about us by watching our CEO Nick's Tedx Talk To apply: Apply at: http://jobs.museumhack.com/apply/v8NQtsSvXT/Sales-Representative-Remote?source=WWR…

Source: 37Signals Job Board

 
 

University of Maryland - College Park: Security Developer

and have implementation experience of working with the libraries (preferably in JavaScript) that support these.  Experience in securing communications at the transport level, including securing TLS negotiation, certificate management and DNSSec.  Familiar with the underlying algorithms and libraries which are invoked during the process of setting up a secure connection to an HTTPS server, and how this process may be subverted, and be able to set up test fixtures which probe an installation for vulnerabilities in this area (either by writing code or by configuring a prebuilt toolkit).Knowledge and experience deploying, maintaining, and using security scanning/reporting software (e.g…

Source: 37Signals Job Board

 
 

University of Maryland - College Park: Software Reliability and Scalability Expert

WHAT YOU WILL DOWork with the Global Public Inclusive Infrastructure (GPII) architects and subject-matter experts (SME) to understand the infrastructure components and define the reliability and performance/ scalability metrics that need to be implemented and monitored.Plan large scale stress testing, where the stability of GPII is tested by developing automated test cases that mimic very heavy loads, of different user profiles, that are created when many users simultaneously access the cloud component of the GPII, for a defined but shorter period of time.Design and document a reliability plan and a performance/ scalability plan…

Source: 37Signals Job Board

 
 

Giant Swarm: Platform Engineer for Containers

One of these languages is Go.You love to automate things and you are used to deploy in production multiple times a dayYou are a profound Linux userYou have worked with docker, experiences with kubernetes, prometheus are a bonus pointYou prefer to build your applicatinons as multiple services instead of a monolithYou know the concepts of CAP theorem, paxos/raft concensus, distributed databases and message passingWHY US?We like to give you a glimpse on how working with is like:Self-organizationCreative work needs freedom and openness…

Source: 37Signals Job Board

 
 

Hotjar: VP of Customer Experience (Europe)

Work closely with the Hotjar Operations team to develop and maintain a global hiring roadmap that ensures adequate capacity and capability coverage.Observing and identifying underlying challenges related to systems, people, and processes to reduce time to resolution on our support channels while also improving the overall experience.Ruthlessly focusing on delivering value to our customers by championing changes to the product that will increase product usage, success and satisfaction.Identifying opportunities to simplify and streamline product behavior, improving self-help as well as identifying and eliminating the root cause in such a way as to remove the need for help all together.Measuring and improving the customer experience by studying and monitoring satisfaction, usage and the net promoter score for customers and free users.Leading, training, and mentoring the Customer Success and Hotjar Hero team on an ongoing basis.Working with Marketing on initiatives that pertain to growth and the customer journey.Proactively providing ongoing high-level trends of customer issues and feedback to stakeholders.Creating opportunities for the Hotjar team to interact with customers to better understand their goals, challenges and needs.Measuring the effectiveness of the Hero and Customer Success teams through metrics and company-wide KPIs.Advocating customer needs and issues cross-departmentally.Development, budgeting and continual refinement of the customer experience strategy…

Source: 37Signals Job Board

 
 

Booking.com: Front End Developer

If you believe you’re also a passionate advocate for the user, and are looking to work in an agile, collaborative environment than we would like to hear from you!B.responsibleTranslate requirements and mockups into fully functioning features using JavaScript and HTML/CSSContinuously look for ways to improve Booking.com and implement A/B testsTake ownership of sections of Booking.com‘s desktop, tablet and mobile web sites B.skilled3+ years of experience in a relevant role, preferably in a commercial environmentExpert understanding of core front-end web technologies (JavaScript, HTML, CSS)Experience with JavaScript libraries such as JQueryExperience with templating languagesAbility to write high-performance, reusable codeExperience troubleshooting cross-browser compatibility issuesExperience with data-driven product development: analytics, A/B testing, etcKnowledge of version control systemsComfortable working on a command lineExcellent English communication skills, both written and verbalB.offeredWe are a performance-based company that offers career advancement and lucrative compensation, including bonuses and stock potential…

Source: Authentic Jobs

 
 

Schedugram: Product Manager / business analyst (3 month contract)

You'll use a combination of surveys, interviews/calls and any other techniques required to gather intel and then work with our team to identify what a solution to their challenges might look like. We are looking for someone with:Experience in business-to-business SaaS product management.Good interview and survey design skills to collect insights.Competitive analysis to look at the alternatives that our customers might already be using, and critique how they can be improved.A clear idea of the kinds of tools and processes that would suit a company of our size (~6-8 employees, no big PM department) and growth stage (scaling product with early product/market fit but needing to take the 'next step').A team player who is ready to hit the ground running and get their hands dirty.Knowledge of the social media management / tools landscape is a plus. You will own product management at this stage - PM has been a function of our CEO to date, so we are looking for someone who has experience jumping in to be the 'first' formal product management role in the past, and all of the things that encompasses!Our team is distributed around the world (SE Asia / EMEA / Central America), with our CEO based in Melbourne…

Source: 37Signals Job Board

 
 

iMerit Technology: Sales Executive (Director) - US Work Authorization Required

As a Sales Executive (Director) you are a high energy, polished and articulate salesperson that will:  ●      Be a Hunter - Prospect, schedule, and run meetings with wide variety of technically minded enterprise accounts and high tech companies, with responsibility for the full sales cycle●      Be Scrappy - Able to put together/customize useful sales materials (presentations, one-pages, case studies) ●      Be a Problem Solver – Have a consultative approach to deeply understand client needs and business goals and how iMerit will provide customized services to deliver ●      Be a Team Player - Work cross functionally with Marketing, Solution Architects, and Delivery Services teams to ensure campaign success and communication●      Be a Self Starter - Tackle new markets and opportunities with a great sense of urgency with little direction and training ●      Be an Influencer - Lead by example, show high level of work ethic, add to the company culture, and deliver measurable results   Required Experience/Skills: ●      Minimum 4 years quota carrying sales experience ●      Ability to work interculturally and in a distributed team ●      Interest (and openness) to travel (25%) ●      Self-directed learner and hands-on problem solver ●      Comfortable working with data and technologies ●      Prior experience CrowdSourcing, Outsourcing, or Solutions Selling ●      Desire to learn independently about market trends, technology and concepts in Machine Learning/Data Science field   Ideal Candidate Traits/Experience: ●      Proven track record in reaching/exceeding sales goals ●      Experience working for an international company ●      Experience working with remote teams ●      Prior work history with crowd-sourcing/outsourcing ●      Interest in social impact ●      Basic knowledge of excel, powerpoint, google documents, and SalesForce Location: Remote To apply: Please send resume and a cover letter explaining your fit for both iMerit and this specific role to jobs @ imerit …

Source: 37Signals Job Board

 
 

Crowd Ox: Customer Success Rep

You will get to understand their needs and advocate those to the product team!RESPONSIBILITIESAnswering incoming phone calls from customers and prospectsScheduling calls with customers to answer and aide them in using our softwareAnswering incoming emails and real time chat with customersOn-boarding new customers, setting expectations and walking them down the path toward successContributing well written articles to our help center based on real customer questionsMonitoring accounts and progress to ensure customers are completely taken care ofRespond to every single customer requestTake ownership and drive your own task and initiativesEXPECTATIONSNative-level English (whether it’s your first language or not)Excellent, cheerful and fun written and verbal communication2+ years of customer support experienceAbility to define metrics of success and hold yourself and others accountable for itAble to use and teach others to use various online tools: Front, Google Drive, Dropbox, Slack, etcPERKSYou get to work wherever is most comfortable…

Source: 37Signals Job Board

 
 

Lesterland: Customer Support rep for WordPress plugins

I will be happy to walk you through any support tickets, and work together in solving them until you are confident to do everything yourself - and after that we’ll still catch up to be sure that you and the customers are still happy and getting along, or for any unusual support tickets.We pride ourselves on detailed and dedicated support for our plugins, if necessary helping customers understand how to structure their sites and businesses to get the most out of them.Candidates must have some experience with WordPress, however small (it is open source software you can go and try right now, after all!).The most important attributes for the position are that you are polite, patient, and helpful…

Source: 37Signals Job Board

 
 

X-Team: Go (+Machine Learning) Developer

Someone who cares about maintainability of the code, automation, deployment processes and how to enable innovation through fostering a growing culture of Open Source. You will go beyond just coding and help to shape the engineering culture and best practices.Most important:- Outstanding experience in Go (Golang)- Experience working with Machine Learning- Experience with Python, Node.js or Java- Experience with RESTful web services- Experience with integration patterns- Experience with relational and graph databases- Experience storing and indexing data- Code optimization and performance improvements- Write well designed, testable, efficient code- A passion and curiosity for creating and building thingsNice to have:- Experience with working remotely- Familiar/involved with open­ source projectsPersonal:- Independent, self-motivated- Fluent in English, written and spoken- Proven track record of always learning and growing.- Proactive attitude- Possess a spirit of generosityBenefits:- Get the chance to work with big brands like Riot Games, Fox Broadcasting, Kaplan Inc., etc.- Live and work in one of our roaming hacker houses around the world- Work from anywhere as part of a community of digital nomads.- Join our vibrant community, filled with opportunities to join engaging engineering roundtable discussions, AMAs, gaming clubs, LAN parties, charitable fundraisers, etc…

Source: 37Signals Job Board

 
 

Hireology: Lead Engineer

We have regular company-wide events, bi-annual Engineering team gatherings, and frequent celebrations when we hit our goals. Here are some of the things you’ll do on a day-to-day basis with us:Help implement an easy to use, continuously deployed productParticipate in DevOps tasks, design reviews, writing stories, coding modules, code reviews, unit testing and automated acceptance testingCollaborate with experienced software developers in the design, development, maintenance of our applicationPartner closely with our product and business teams to ensure that we are delivering the best possible outcomes for our internal and external customersAct as Pod Lead for a team of software developers, where you will act as a mentor, and foster a collaborative environment To qualify for consideration you are:5+ years of experience writing applications with Ruby and/or RailsFamiliar with service-oriented architectureExcited about delivering quality and are familiar with unit and acceptance testing frameworksKnowledgeable with third party API integrationsComfortable in a modern software engineering environment with distributed source code control, dev/stage/prod release cycle, extensive testing, and continuous deploymentExperienced with HTML5, CSS, JavaScriptFearless about learning new technologies and technical approaches to application developmentMust be authorized to work in the United States…

Source: 37Signals Job Board

 
 

www.gearstream.com: SaaS Slack & Email Integration - UX Designer / Software Developer

We are at a stage where we need to begin designing and then technically implementing how we will integrate and facilitate our application process steps and collaborative messaging "outside" our application via integrations with "local / native" tools, for example:  Slack, Jira, ZenDesk and corporate email to name just a few.Ideal Candidate (s)We seek freelancers that have proven experience designing and developing integrations between collaborative SaaS applications and common enterprise tools which addresses the following challenges: - What is the ideal User Experience for engineering flows between other collaboration tools? - What are the best UX patterns for inter-operating with other tool types including Persistent Group Messaging, Ticketing, and Email - What are the simplest and most elegant technical approaches for enabling the UX around cross tool integration?    -- For example:         --- Are there Commercial services that might provide sufficient capability for an MVP        --- Are there opensource repo's that might accelerate the creation of robust integration hub that can support many other tools over time        To apply: [email protected]

Source: 37Signals Job Board

 
 

Mindful Chef: Senior iOS developer (Swift)

We are 2 years old and have served over half a million meals.As an iOS Developer you willWrite excellent Swift codeHave a chance to build a greenfield iOS appWork in a stable and funded company with paying customersCollaborate with other team members and developersWork in a fully remote, globally distributed teamRequirements3+ years production experience with: iOS apps and REST APIsExcel at communicating with the team remotely (chat, email, Trello, etc)Ability to write clear and accurate codeManage development tasks from assignment through to productionBe focused on delivering valueAgile, lean, trustworthy, self-starter and a team playerYou'll be a great fit on our team if you'reA pro at communicatingWell-experienced working remotelyAccountableLooking for a culture that prioritizes shipping products and going to market quicklyConfident in your skills and a solid team playerNBThis is a fully remote contract positionDirect candidates only please…

Source: 37Signals Job Board

 
 

SocialHub: Full-stack Javascript / Node.js developer

That's why we hire both onsite in our office in Ingolstadt and remotely.It's your choice.Pick the place that works best for you as long as you can work within our core hours (10am to 4pm Europe/Berlin)What our clients say about SocialHubExcerpts from client quotationsDoes this sound like you ?You love to work with the latest Web-technologiesYou’ve been making your way through the nodejs world for at least 3 years, have developed a good bunch of applications and have a good overview on the available modules to aid you in your tasksYou know your pal mongoDB and what makes him cranky (performance wise)You like your automated tests finished before you even start the main codingYou love to see your users happy…

Source: 37Signals Job Board

 
 

SocialHub: Front-End Developer (React, Backbone)

Where we are currently migrating our front-end web application to React.Does this sound like you?It's your mission to build clean and well structured web applications that people love to use.You’ve been making your way through the exciting world of front-end development for at least 3 years.You can hit the ground running with a comprehensive understanding of the React + Redux ecosystem.Your Backbone skills are strong and you know how to make Marionette dance.You have decent exposure to other frameworks, but you are not reliant on them.You know how to spot performance issues and how to resolve them.You are not afraid to dive into some old school legacy code, that we still have kicking around.You're a natural using a DVCS like git.You're passionate about OSS…

Source: 37Signals Job Board

 
 

X-Team: React Native Developer

You will go beyond just coding and help to shape the engineering culture and best practices.Most important:- Experience with iOS and Android development- A broad knowledge of React and the Javascript ecosystem- Code optimization and performance improvements- Write well designed, testable, efficient codeNice to have:- Experience with working remotely- Familiar/involved with open­ source projectsPersonal:- Independent, self-motivated- Fluent in English, written and spoken- Proven track record of always learning and growing.- Proactive attitude- Possess a spirit of generosityBenefits:- Get the chance to work with big brands like Riot Games, Fox Broadcasting, Kaplan Inc., etc.- Live and work in one of our roaming hacker houses around the world- Work from anywhere as part of a community of digital nomads.- Join our vibrant community, filled with opportunities to join engaging engineering roundtable discussions, AMAs, gaming clubs, LAN parties, charitable fundraisers, etc…

Source: 37Signals Job Board

 
 

X-Team: Node.js Developer

You will go beyond just coding and help to shape the engineering culture and best practices.Most important:- 5+ years of software development experience- 3+ years of Node.js experience- Experience with Express, Hapi- Experience with Webpack- Experience with Angular, React, Polymer- Experience with MongoDB, Redis, ElasticSearch- Experience integrating with REST API- Passion for emerging JavaScript TechnologiesNice to have:- Experience with working remotely- Familiar/involved with open­ source projectsPersonal:- Independent- Fluent in English, written and spoken- Problem solver- Proactive attitude- Possess a spirit of generosityBenefits:- Get the chance to work with big brands like Riot Games, Fox Broadcasting, Kaplan Inc., etc.- Live and work in one of our roaming hacker houses around the world- Work from anywhere as part of a community of digital nomads.- Join our vibrant community, filled with opportunities to join engaging engineering roundtable discussions, AMAs, gaming clubs, LAN parties, charitable fundraisers, etc…

Source: 37Signals Job Board

 
 

X-Team: JavaScript Developer

You will go beyond just coding and help to shape the engineering culture and best practices.Most important:- Professional experience with Javascript- Experience with JS-based frameworks (React, Node.js, Angular.js)- Experience with testing frameworks (JSlint/JShint, etc.)- Code optimization and performance improvements- Write high-performance, reusable code for UI components- Competent with revision control systems (Git)Nice to have:- Experience with working remotely- Familiar/involved with open­ source projectsPersonal:- Independent- Fluent in English, written and spoken- Problem solver- Proactive attitude- Possess a spirit of generosityBenefits:- Get the chance to work with big brands like Riot Games, Fox Broadcasting, Kaplan Inc., etc.- Live and work in one of our roaming hacker houses around the world- Work from anywhere as part of a community of digital nomads.- Join our vibrant community, filled with opportunities to join engaging engineering roundtable discussions, AMAs, gaming clubs, LAN parties, charitable fundraisers, etc…

Source: 37Signals Job Board

 
 

X-Team: Front-end Developer (React)

You will go beyond just coding and help to shape the engineering culture and best practices.Most important:- Experience with React and/or Angular- Experience with SASS, Webpack- Ability to build and improve a REST/JSON API client- Ability to debug API responses- Write high-performance, reusable code for UI componentsNice to have:- Experience with working remotely- Familiar/involved with open­ source projectsPersonal:- Independent- Fluent in English, written and spoken- Problem solver- Proactive attitudeBenefits:- Get the chance to work with big brands like Riot Games, Fox Broadcasting, Kaplan Inc., etc.- Live and work in one of our roaming hacker houses around the world- Work from anywhere as part of a community of digital nomads.- Join our vibrant community, filled with opportunities to join engaging engineering roundtable discussions, AMAs, gaming clubs, LAN parties, charitable fundraisers, etc…

Source: 37Signals Job Board

 
 

Aha!: Sr. Rails & Front End Engineer [React / D3]

More than 100,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.We're looking for someone who:Is experienced in Ruby-on-RailsHas worked on key functionality for a cloud-based productWants to work on a major aspect of product functionality from back-end algorithms through to the user interfaceWants to be great and work in a fast-moving, online environment where the end-user is kingWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering superb work again and againIs seeking a career-defining opportunity and a proven, results-oriented team that has sold multiple software companiesWe are building a distributed team and you can work from anywhere in North America for this role…

Source: 37Signals Job Board

 
 

PhishMe: Scrum Master

Experience with Kanban desired but not required.Understands and successfully communicates the values and practices of Agile/Scrum/Kanban.Be a Servant Leader and have an Agile mindset.Be skilled in uncovering roadbloacks and inefficiencies and work with the team to remove or elevate.Enable team to understand the value of transparency, inspection & adaptation, collaboration, and self-organization.Supports Product Owner as required to facilitate effective Agile meetings.Must have excellent communication and negotiation skills.Able to facilitate (or remove barriers to) communication and collaboration between all team members.Able to facilitate virtual meetings effectively and inventively.Understands and works to overcome challenges of distributed teams.goals.Identify and elevate or facilitate removal of road blocks to team productivity.Schedule and facilitate  meetings and sessions as required including Daily Standup, Scrum Planning Meetings, Product Delivery Demonstrations, and Retrospectives.Represents and advocates for the team in meetings.Perform other duties as directed.Enables transparency into product/project related information to show progress towards PhishMe goals using Confluence and other mediums. QualificationsSkills:3+ years of experience as a Scrum Master .A thorough understanding of Agile software development frameworks, values, and processes.Strong leadership, time management, conflict resolution, and analytical skills.Able to act as servant leader at the team level.Experience with entirely distributed teams strongly preferred.Excellent interpersonal skills, ability to work with diverse personality types.Ability to understand technical issues at a high level.Enthusiastic - Must be high-energy.Drive for continual improvement.Quick learner - Must be able to quickly gain a high level understanding of the technical and business domains of the development teams.Self-motivation and the ability to work under minimal supervision are a must.Outstanding written and oral communication.Experience with Jira is preferred, but not required.Experience & Education:Holds a Certified Scrum Master or PSM certification.Bachelor’s degree preferred.5+ years of recent and active experience in the Software Development industry in the fields of Software Development, Quality Assurance, and/or Project Management.Active involvement in the local Agile community is a bonus.CompensationCompetitive salary401k plan with company matchHealth, vision, dental, disability, and life insuranceTelecommuting expense reimbursementLocationLeesburg, VirginiaUS - TelecommuteEEO CategoryProfessionals To apply: To apply for this position, please follow the link below: https://careers-phishme.icims.com/jobs/1181/scrum-master/job…

Source: 37Signals Job Board

 
 

PhishMe: Senior Software Quality Engineer

This is a full-time position working for PhishMe, Inc. Outsourced or software development contractors will not be considered.Responsibilities Advocate for quality and the customer experienceProvide status updates and feedback to your team and managerCreate automated test cases and suites against web applications and services, using ruby, Selenium webdriver, and cucumber/rspecWork with manual test engineers to identify test cases to automate, and with their feedback prioritize the automation work backlogUnder guidance from manager, help to build and improve QA tools and infrastructureHelp to provision and maintain virtual machines for testing and perform other QA DevOps tasks as neededAs needed, execute manual test cases and analyze and report resultsAs needed, create and maintain manual test casesContribute to writing and maintaining quality assurance documentationContribute to and validate acceptance criteriaContribute to story work estimates and sprint commitmentsWith peers, help to contribute to Quality Assurance policies and plansOther duties as assignedThe above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job…

Source: 37Signals Job Board

 
 

PhishMe: Software Quality Engineer

 This is a full-time position working for PhishMe, Inc. Outsourced or software development contractors will not be considered.Responsibilities Advocate for quality and the customer experienceProvide status updates and feedback to your team and managerExecute manual test cases and analyze and report resultsCreate and maintain manual test casesContribute to writing and maintaining quality assurance documentationContribute to and validate acceptance criteriaContribute to story work estimates and sprint commitmentsWork with team members responsible for test automation to identify test cases to automate, and assist with prioritizing the automation work backlogWith peers, help to contribute to Quality Assurance policies and plansOther duties as assignedThe above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job…

Source: 37Signals Job Board

 
 

PhishMe: Senior Software Developer, RoR

This is a full-time position working for PhishMe, Inc remotely.Responsibilities Successful Applicants Must Be:A self-starter who is willing to take a task from gathering requirements to deployment and maintenanceAble to work effectively and be pragmatic as part of both collocated and remote teams in a dynamic business environmentComfortable working independently or paired and is able to escalate problems when necessaryAble to communicate effectively in writing and orally.Eager to learn and able to understand and apply new things relatively quicklyWilling to mentor and guide fellow team members kindly and constructivelyDetail-orientedWilling to work for eight solid hours per day where at least five overlap with 8am to 6pm ESTAvailable to work off-hours occasionallyHappy to travel occasionally for team meetings and eventsOther duties as assignedThe above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job…

Source: 37Signals Job Board

 
 

PhishMe: Principal Software Engineer

You need to be an effective leader who can minimize cost while ensuring high standards of design, code quality, and unit and component testing.ResponsibilitiesProvide key leadership to development teamsA self-starter who is willing to take a task from gathering requirements to deployment and maintenanceWilling to mentor and guide fellow team members kindly and constructivelyDevelop and prototype new product conceptsLead development teams in designing and building software with cross platform (Windows, Mac, Linux) deliverablesOwn features from design to delivery including participation in product demonstrationsCollaborate with multi-functional teams in multiple locationsHappy to travel occasionally for team meetings and eventsOther duties as assigned The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job…

Source: 37Signals Job Board

 
 

PhishMe: Principal Engineer

They are primarily responsible for overseeing the technical direction and architecture of the software built at PhishMe. The successful candidate will possess a strong background in software development and architecture, have good insight into the kinds of issues and concerns that drive good architectural decisions, be in tune with the available languages and platforms, have a desire to mentor the development organization and guide training to prepare for future growth.ResponsibilitiesUsing the product roadmap, make decisions about our technical direction and influence technical decisions as a member of engineering leadership.Maintain an architecture roadmap and technology radar to guide engineering direction and the evolution of our product offerings.Collaborate with other product teams to integrate all PhishMe products into a coherent suite and ensure consistent usability.Investigate third party applications and APIs and check compatibility for potential integration with the PhishMe suite of products.Work with the Director of Engineering to ensure the team has the capability to implement the necessary technical direction.Coordinate (and participate as necessary in) the building of prototypes and proof-of-concept systems to validate technology choices.Develop and maintain engineering standards for code reviews, quality metrics, and reporting to measure and maintain the quality of software produced.Other duties as assignedThe above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job…

Source: 37Signals Job Board

 
 

Apsis Labs: Software Developer

We are especially interested in hiring developers who bring expertise in a different framework we may use in the future, and who are interested in learning new technologies, idioms, and patterns.Finally, because (a) much of our work is client-facing and (b) we want to work efficiently as a remote team without resorting to heavy handed management, we look for candidates who are self-starters and have good communication and collaboration skills.Interview ProcessOur standard process is two phone interviews and a final onsite interview in Seattle, WA…

Source: 37Signals Job Board

 
 

Whitespectre: Sr. Product Manager

 You love collaborating with designers and developers to create cohesive and dynamic experiences.Excellent verbal and written communication skills, including the ability to write clear analysis for presentations on high-level strategy as well as projects updates for an executive audience.Experience with analytics platforms such as Google Analytics or Mixpanel and enough experience with data analysis to know how to track KPIs and what questions to askAt least 3+ years in a Product Management role, working daily with a development team1+ years working specifically with native mobile apps.  Ideally you have experience with both IOS and Android…

Source: 37Signals Job Board

 
 

Soflyy: WordPress - Customer Support for WP All Import

It doesn’t mean that you can work two 15 hour days and then take the rest of the week off.Responsibilities:› Responding to customer support inquiries› Adding to and improving our documentation› Creating video tutorials/screencasts using Camtasia› Aggregating customer feedback and assisting us with development/product roadmap decisions› Writing concise bug reports based on support tickets that are a result of bugs in WP All Export or WP All Import› Testing development versions of WP All Import and WP All Export› Developing add-ons for WP All ImportRequirements:The only thing we care about is an ability to provide high-quality customer support to our clients…

Source: 37Signals Job Board

 
 

BetterBack: Community + Customer Support Pro (Remote, Full Time)

We are a small and dynamic team with many, many, many projects afoot; you’ll have a chance to get involved with many facets of the business! QUALIFICATIONSYour Experience:Native-level English 6+ years of customer support experienceAn ability to set and be held to KPIs + implement CS systems and toolsFamiliarity with Groove, Google Drive, Dropbox, Slack, Asana or computer savviness where you are confident you could quickly teach yourselfYou Are: Energized by working directly with peopleAmazing at communications across email, chat, video, phone, focus groupsPassionate about building ways to bring health and happiness to othersGreat with conflict resolution -- able to connect with customers on a human level and deftly resolve concerns with care, especially when frustration arisesOn point with our Brand Voice (see more below)…

Source: 37Signals Job Board

 
 

TRNDlabs: Supply Chain & Operations Lead

You won’t be copying addresses from one table to another, but you will be constantly monitoring whether orders from our sales channels are flowing smoothly to our 3PL’s and our customers via our order processing system.Arranging transportation from our manufacturing partners in Asia to our 3PL’s in China, United States and Netherlands.Management of our 3PL’s: coordinating incoming and outgoing shipments, monitor SLAs, inventory levels, cost of shipping, etc.Getting anything that is sold to a customer (B2B and B2C) to the shipping address of the customer…

Source: 37Signals Job Board

 
 

Gear Stream, Inc.: Technical Writer for "How To" Process Guide Book

Headquarters: Raleigh This is a freelance project (Not a full-time position) and can be done remotely from anywhere in the world, however we prefer candidates whose native language is English.Writing Brief:We need a technical writer who can help us document and write a compelling eBook (15k-20k words) that communicates the details of our latest Agile Innovation and Organizational Performance Management System…

Source: 37Signals Job Board

 
 

Remote Year: Finance Customer & Employee Support Representative

 Generate monthly invoices for Remotes, coordinate internally regarding charges to be included in invoices, and track and follow up on outstanding receivables.Streamline the current process for billing incidentals and extras by working with the regional and programs team leads to develop a process/template to track and report additional charges to be included in billing.Help identify and act on process improvement opportunities and document processes improvements through the creation of written training files and employee video tutorials.Assist with the monthly employee expense reporting process through follow up with employees, management of expense reporting timeline, and tracking of cash expenses related to debit cards.QualificationsBachelor’s degree in a related fieldWill consider 4+ years of demonstrated experience in customer support or a similar role in lieu of educationProficient in Microsoft Excel with proven track record or advanced knowledge in the financial industry  Experience with FreshDesk or similar customer support ticketing system a plusExcellent communication skills and the desire to navigate and resolve challenging situationsAbility to work with minimal guidance and be comfortable operating in a remote work environmentQualitiesPassion – We are looking for someone who is excited about the unique way that we are changing the world and is ready to be at the forefront of the future of work movementOwnership – We aspire for autonomy, so be prepared to demonstrate fierce dedication and to take ownership of your assigned work and any new challenges that come your wayOrganization – We rely on great time management skills and the ability to stay connected and productive in a distributed work environmentInterpersonal skills - We need someone with a proven ability to work collaboratively and with the ability to connect with and support our Remote (customer) community To apply: Apply online at https://remote-year.breezy.hr/p/a8fe6dff55e8…

Source: 37Signals Job Board

 
 

Remote Year: Admissions Sales Associate

You will adapt to and utilize our current tracking systems, but will also have the confidence to use your voice to drive improvements in processes and priorities.Must-have qualifications1-2 years of professional experienceHighly motivated by and interested in a career in salesTeam PlayerAbility to meet and exceed goalsStrong communication skillsYou must be comfortable with change…

Source: 37Signals Job Board

 
 

Sparklit: Customer Support Lead

At SparkLIT, we are driven to providing world leading technical support and customer service to maintain the utmost satisfaction of our existing customers while focusing on increasing our client base and are looking for passionate and driven individuals to help us achieve excellence. ResponsibilitiesAnswer the phone and respond to sales, billing, and support calls.Read and respond to online support and sales inquiries via online chat, email, Skype, and our ticket system.Reply to incidents, follow-ups, and generate reports through our CRM.Apply analytical skills and technical knowledge to solve product problems ranging from simple to complexWork with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.Be innovative-- Provide on-going feedback to our Customer Success, Design, and Development teams.Process payments, refunds, upgrades, and cancellations of all accounts.Develop knowledge base articles to aid in the support of our customers.Monitor and update Social Media accounts. RequirementsSolid understanding of HTML/CSS, web apps, and overall understanding of the structure and integration of the modern web.Experience working with a SaaS based model and advertising technologies is an asset.You are driven: No one needs to push you to excel; it’s just who you are.Eager to learn, adapt, and perfect your work; you seek out help and put it to good use.Have adaptable customer service skills and demonstrate your ability to understand customer needs, demonstrate empathy, and promptly follow up.Thrive in a fast-paced environment.Effective written and verbal communication.Technical support experience…

Source: 37Signals Job Board

 
 

Recruiterbox: Customer Happiness Representative

 The honest truth - our customers really love Recruiterbox and our support team, and we take our role very seriously.This means:You are our customer’s voice to the product teamYou are the liaison between what our customers think, and our entire companyYou are the face of RecruiterboxOn a typical day you will:Talk to prospects and customers over email and chat, to resolve their product questionsRespond caringly, accurately, and quickly to every single customer requestCreate WOW moments for our customersPair with our technical and product teams to resolve issues and give customer feedbackEnsure all pending queries and issues are resolved in a timely mannerTake ownership…

Source: 37Signals Job Board

 
 

Hammer: Programmer - Rails / React / Elixir ($80k - $160k)

We value a calm, collected environment where you can focus on doing great work. Aside from a couple of weekly check-ins or project updates, you'll be able to work interruption-free.You can expect top-of-the-market pay, flexible hours, and a balanced 40-hour work week. The closer you are to our San Diego office the better, but we're open to people anywhere.Who we're looking for4+ years experience (or ahead of the curve)You consider yourself an expert with Ruby and/or JavaScriptYou’ve worked with React and Elixir, or are excited about learning themYour code is a pleasure for other engineers to read and understand easilyGreat written communicator To apply: Email [email protected] with some interesting facts about you, and why this job sounds interesting to you…

Source: 37Signals Job Board

 
 

New York Times/Wirecutter: Lead DevOps Engineer – Wirecutter

The company’s purpose: to help people find great things, quickly and easily.  Through rigorous testing, research, reporting, and whatever means necessary, they create straightforward recommendations that save readers from unnecessary stress, time, and effort.  We then monetize these guides by enabling our readers to easily purchase the products they are interested in.The Wirecutter was recently acquired by, and is now a subsidiary of The New York Times Company.  As part of the acquisition, the Times is investing in The Wirecutter to accelerate its business through editorial category expansion, development of more robust product features and unlocking new revenue streams.ResponsibilitiesLead Wirecutter’s development operations strategy and roadmap.Consolidate and configure our continuous integration (currently Scrutinizer) and automated deployment systems (currently Deploybot and Ansibile).Manage our production and staging environments for our website (WordPress) and platform application (Laravel), including configurations and updates.Manage our development environments (currently Vagrant) so they match our production environments.Administer our AWS infrastructure to maximize reliability, performance, and security.Manage our cloud (AWS and GCP) database systems for our data team.Work closely with our product and data engineering teams to automate tedious tasksDraft standards and documentation for our infrastructure, tools, and processes.Configure monitoring, auditing, and alerting systems to proactively identify bottlenecks and potential failures.QualificationsPrevious relevant experience supporting a modern web application architecture.Strong knowledge of Unix/Linux systems.Experience with software development in PHP and JavaScript.Experience in one or more scripting languages such as Bash, Python, Ruby, or Go.Experience with deploying and managing AWS services, such as S3, EC2, RDS, ElastiCache, CloudFront, etc.Experience with cloud database administration (e.g., Redshift, BigQuery)Experience managing third party service providers.Experience building and maintaining scalable and resilient systems.Proven experience with continuous integration, continuous delivery, and infrastructure automation.Strong cross-functional collaboration skills and ability to drive results.Culture and benefits at The New York Times Company and The Wirecutter:Though The Wirecutter has physical locations in both NYC and LA, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways.We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement.  The New York Times Company offers frequent panel discussions and talks by industry leaders (Sheryl Sandberg, Melinda Gates and Ta-Nehisi Coates are a few recent examples), that we encourage our employees to attend.We believe diversity fuels innovation and creativity, and we have a variety of employee groups and task forces across The New York Times Company and The Wirecutter dedicated to fostering a diverse and inclusive workplace.We offer a generous parental leave policy, which was recently expanded in response to employee feedback.  Birth mothers receive 16 weeks fully paid, adoptive parents and birth fathers receive 10 weeks also fully paid.  Similarly, we offer competitive health and dental insurance, as well as 401k matching.How to apply:If interested, please send a resume and cover letter to [email protected], with the job title in the subject line…

Source: 37Signals Job Board

 
 

Betterteam: Copywriter / Wordsmith (Contract)

Initially, this will be on a contract basis with the option of moving into a full-time position if we both enjoy working together.As a Wordsmith you will:Write extremely high quality 300-500 word content pieces following a template.Write longer form "definitive" blog posts around topics of interest to our customers.Create downloadable resources such as forms, templates, and questionnaires etc.Write "how-to" style articles for our customers to answer common support questions.Provide content strategy ideas and participate in occasional content strategy meetings.Why work for us:We are not a content factory…

Source: 37Signals Job Board

 
 

Gramercy: Experienced JavaScript Developer (React + Redux + Node.js)

We have an interesting and different approach to this problem, and need someone that is eager to help build out our extensive backlog.What we valueWe’re building a remote-first, employee centric, company that recruits the best talent, regardless of location.For extensive details on what we value, our benefits and more visit - http://gramercy.io/valuesWhat your day will look likeYou’ll be working closely with Ricardo (our CTO) and our dev team (which is quickly growing!)Here’s what your typical day would currently look like:Listen to and react to event data from Segment, Intercom and othersWork closely with the Shopify APIUse Stripe Connect to handle payouts for our customersContinue to build on our referral engineBuild an engineering-as-marketing project designed for core demographicIntegrate with various API's and third party platformsHelp scale our platformCollaborate with your colleagues on software design and implementationConstructively participate in code reviewsOur stack is Javascript ES6, NodeJS, Postgres, Github.Requirements4+ years of professional software development experience with JavaScript, SQL, HTML, JQuery, and CSSExperience with modern JavaScript frameworks (React, Redux, Express)Strong understanding of HTML, CSS, JavaScript, and templatingExperience with REST API design, implementation, and usageWriting clean code, and testing it throughout the development process to ensure the quality is up to standardsExcellent communication skillsExperience with the Github development flow and code reviewsPreferredBS Computer Science or equivalent experienceExperience working remotelyExperience with tech startup environmentsExperience building large web applicationsExperience with automated testingBenefitsYou can see our complete list of current and future benefits here - http://gramercy.io/perksWork wherever you want40-hour work weeks (for real)Internet service (up to $50/month)Free books allowance (up to $30/month)Paid family leave (12wks for primary caregivers, 6wks for secondary)3 weeks of paid vacation per yearUncapped sick time5 paid holidaysCoworking space stipendWhat we're buildingOur mission is to democratize growth…

Source: 37Signals Job Board

 
 

iMerit Technology: Solution Architect

  Required Experience/Skills: Minimum 3 years experience and success working in a customer-facing technical roleAbility to work interculturally and in a distributed team Interest (and openness) to travel (India and California)Self-directed learner and hands-on problem solverComfortable working with dataPrior experience in Account, Project Management or Sales EngineeringDesire to learn independently about market trends, technology and concepts in Machine Learning/Data Science field   Ideal Candidate Traits/Experience: Experience working for an international companyExperience working with remote teamsPrior work history with crowd-sourcing/outsourcingModerate to advanced Excel knowledgeBasic knowledge of SQL and other databasesInterest in social impactBasic knowledge of programming languages such as HTML,PHP, Python, R are a plus   Location: Remote   To apply: Send a resume & cover letter explaining your unique fit for the role to: [email protected]

Source: 37Signals Job Board

 
 

PayrollPanda: Senior Web Developer (Remote)

Get a share in a start-up and awesome benefits.REQUIREMENTSAt least 5 years of commercial development experience or you're some kind of genius coder straight out of university.Extensive experience with web development technologies including Javascript frameworks (preferably Backbone), NodeJS, MongoDBAgile (Kanban) software developmentBENEFITSREMOTE working - literally work anywhere, our only requirement is that you work 4-6 hours during Malaysian working times daily, 9am to 6pm and have fast Internet access.Live in Malaysia (Optional): If you want to move to Malaysia you are encouraged to apply…

Source: 37Signals Job Board

 
 

Aha!: Sr. Product Marketing Manager

More than 100,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.We're looking for someone who:Groks product managementIs experienced in SaaS business marketing and product launchesWrites exceptionally wellHas an active Twitter account and has led social initiatives and innovative marketing programs for a software productWants to have ownership and responsibility of key work and measure the success of programsWants to be great and work in a fast-moving, online environment where market and customer feedback is kingWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering superb work again and againIs seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companiesWe are building a distributed team and you can work from anywhere in the United States for this role…

Source: 37Signals Job Board

 
 

Aha!: UX / Visual Designer

More than 100,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.We're looking for someone who:Is experienced in UX design for SaaS applicationsEnjoys crossing back and forth between UX and graphic designUnderstands product management and can understand user behaviors and motivationsLoves to create wireframes and mockups and refine them based on team inputWants to have ownership and responsibility of key work and measure the success of new designsWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering beautiful work again and againIs seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companiesWe are building a distributed team and you can work from anywhere in the United States for this role…

Source: 37Signals Job Board

 
 

Hotjar: Platform Engineer (Europe)

All other candidates will join our team as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside. RequirementsExperience in full stack development using Python and JavascriptExposure to having architected large, high-scale web applicationsGood understanding of Linux, data stores and data modellingExperience in API developmentExperience in server management and orchestrationAbility to critically and quickly evaluate new technologyMust submit to a background check confidentially processed by our third party To apply: Please apply via http://careers.hotjar.com/o/platform-engineer-europe/?source=WeWorkRemotely…

Source: 37Signals Job Board

 
 

Dekeo: Customer Support Representative (US/Canada)

As we're in growth mode disrupting a highly fragmented $20B market, there's a huge number of challenges to solve, exciting ideas to pursue, and value to build.We are looking for a true problem solver to join our motivated and collaborative Customer Service team to tackle unprecedented challenges with Disney's H.E.A.R.D technique: Hear, Empathize, Apologize, Resolve, Diagnose. Position is a full-time remote CONTRACT opportunity that requires a home office in US/Canada time zones.RESPONSIBILITIESAnswers inquiries by delivering desired information; researching, locating, and providing information.Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems to dig into root of the causeDetermines action items by effectively communicating with both customers and suppliers.Keeps equipment operational by following established procedures and timely reporting malfunctions.Enhances Dekeo's reputation by taking ownership to accomplish new customer inquiries as well as explore opportunities to add more value to job accomplishments.REQUIREMENTSSelf-starter with strong work ethicAbility to effectively manage multiple priorities and adapt to change within a fast-paced work environment.Professional and friendly attitude with an ability to quickly develop a lasting and effective rapport with customers.Strong reading, writing, verbal, and arithmetic skills.Quick learner on customer service software (Zendesk and Pivotal).Must be able to work 40 hours a week in US or Canada Timezones To apply: Apply online at https://dekeo.workable.com/jobs/434517/candidates/new…

Source: 37Signals Job Board

 
 

Dekeo: Customer Service Manager

The goal is to keep the team running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Position is a full-time remote contract opportunity in US/Canada time zones.RESPONSIBILITIESOversees customer issues and ensure effective and long-term problem resolution.Achieves customer service objectives by contributing customer service information and recommendations to strategic plans; preparing and completing action plans, implementing procedures to increase efficiency, resolving root of the problems, identifying customer service trends, determining system improvements.Improves customer service quality results by evaluating and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.Responds to customer inquiries and problem solving in a professional and effective manner.Assists Customer Service Representatives in troubleshooting orders that require special handling.Partners with the management to align customer service policies with the company's objectives and provide feedback to the company regarding service failures or customer concerns.Coaches Customer Service Team in order to achieve high performance.Structures the training agenda for department members.Measures Customer Service Representatives’ performance and makes employment decisions.REQUIREMENTSMinimum 3 years of managing a team with 5+ years of customer support experienceMinimum 2 years of working in eCommerceAbility to think strategically and to lead and manage a team of 15-20 customer service reps with metric-driven goalsStrong client-facing and communication skillsAdvanced troubleshooting and multi-tasking skillsExperience in providing online customer service supportExcellent knowledge of management methods and techniquesBS degree in Business Administration or related fieldWorking knowledge of customer service software, databases and tools (Zendesk and JIRA)Must be able to work in US or Canada Time zones To apply: Apply online at https://dekeo.workable.com/j/6C4053F4CD…

Source: 37Signals Job Board

 
 

SkyVerge: Executive Assistant

The role is dynamic and encompasses a wide variety of administrative and research tasks, along with ownership of larger projects that impact the whole company.Here are some things you may do on a given day:Research & classify transactions from our company Amex accountUpdate Financial spreadsheets to ensure our budget remains accurateDevelop new pages for our team wiki, or edit existing ones to make sure they’re currentHandle scheduling for team meetingsResearch and coordinate team and vendor giftsResearch & book flights, accommodations, transportation, and activities for retreats and conferencesProcure, manage, and ship company swag to our team, customers, and partnersHelp manage and administer benefits for all team membersResearch and present concepts for new benefit programs or other company best practicesHelp with recruiting logistics by scheduling interviews and follow-up emailsIn addition, you’ll be expect to be responsible for planning and managing ongoing projects like:SkyTrip, our annual company retreatConference Sponsorships and Attendance (like Shopify Unite, WooConf, and IRCE)our Team wiki (like a company handbook) and team onboardingYou’ll have the opportunity to work with and get to know every member of our team, in addition to developing relationships with our vendors and partners…

Source: 37Signals Job Board

 
 

Stack Builders: Remote Haskell opportunity - Stack Builders

Headquarters: Rochester, NY URL: https://stackbuilders.workable.com/j/D0D8B205E8 If you’ve been passionate about Haskell for a while now and you’ve been looking forward to working in an environment that values best practices, clean code and contributing to the growth of the industry, this might be the right job for you.The JobYou’d be working with Haskell on a daily basis (for web development), pairing regularly both with our remote and in-house teams, using agile methodologies, contributing to open source projects and sharing your knowledge with people that feel just as passionate about FP as you do.This position is open for remote work to be conducted from any country where we don’t have offices.We will need for you to commit to 40 hours of work a week and to have your schedule overlap with our Quito - Ecuador offices for at least 5 hours a day so that the team can pair with you on stories and so you can be present for estimation sessions, stand-ups and other client meetings…

Source: 37Signals Job Board

 
 

The New York Times: Back-end Engineer, CMS – Wirecutter

 As part of the acquisition, the Times is investing in The Wirecutter to accelerate its business through editorial category expansion, development of more robust product features and unlocking new revenue streams.Responsibilities:Building scalable, high-quality, and innovative product features in WordPressWriting code that is simple, reliable, maintainable, performant, functional, and compatible across devices and browsersDesigning applications with extensibility in mind, while considering efficiency, and the burden of developer onboardingDebugging issues reported in our production environmentProviding level of effort estimates and specifications for upcoming project tasksUnderstanding requirements, discuss trade-offs, and collaborate on the best approach to solving a problemSuccinctly communicating complex problems and proposed solutions, in writing, and in conversationPerforming code reviews with meaningful feedbackTesting and troubleshooting with automated testing or manual quality assuranceQualifications:3+ years experience developing for WordPress as a content management system3+ years experience with PHPUnderstanding of object oriented software principles and design patternsComfortable using git and the command lineA demonstrated ability to work collaboratively as part of a multidisciplinary teamStrong communication skillsComfortable working without micro-management of day to day taskNice to Haves:Experience with modern PHP frameworks (Laravel, Symfony, CakePHP, etc.)Experience developing and consuming RESTful web servicesWorking knowledge of ElasticsearchExperience with AWS and DockerExperience with automation, build tools, release engineeringExperience with Apple News, Google Analytics, Doubleclick for Publishers, Google AMP, and Facebook InstantCulture and benefits at The New York Times Company and The Wirecutter:Though The Wirecutter has physical locations in both NYC and LA, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways.We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement…

Source: 37Signals Job Board

 
 

Sourceress: Technical Email Writer (Word Wizard ;))

Our customers are tech companies with a diverse set of products and technologies, so you'll learn a ton about different technologies and parts of the software stack.Since we're still small and the emails you write comprise a core part of our business, you'll work closely with the founders (you'll have our cell phone numbers and can call at any time), and your feedback will have a significant impact on how we build the businessWe're looking for someone who can work at least 30 hours a week (ideally 40 hours) on a contract basis…

Source: 37Signals Job Board

 
 

10xFactory: High-Ticket Sales Consultant

There is currently billions of valuation in our community.You can learn more here:http://www.10xfactory.comWhat we're looking forWe have an incredibly high bar for talent - we are looking for nothing short of an incredibly talented, self motivated sales consultant who is passionate about entrepreneurship and helping us continue to build and foster the 10x Factory community.You will possess an uncanny ability to build rapport with entrepreneurs who apply to join the network and help them recognize the massive value in the community, getting them to sign up (this is an exclusive paid access membership) and assisting with onboarding and intros.We have an unlimited number of inbound and very warm leads / applicants to the community so this role is strictly for a consultant that loves being rewarded for hard work.What you will doYou'll be handed over hundreds of inbound leads (people who've applied to join) - you will contact, build rapport and onboard people daily…

Source: 37Signals Job Board

 
 

10xFactory: Sales Consultant

There is currently billions of valuation in our community.You can learn more here:http://www.10xfactory.comWhat we're looking forWe have an incredibly high bar for talent - we are looking for nothing short of an incredibly talented, self motivated sales consultant who is passionate about entrepreneurship and helping us continue to build and foster the 10x Factory community.You will possess an uncanny ability to build rapport with entrepreneurs who apply to join the network and help them recognize the massive value in the community, getting them to sign up (this is an exclusive paid access membership) and assisting with onboarding and intros.We have an unlimited number of inbound and very warm leads / applicants to the community so this role is strictly for a consultant that loves being rewarded for hard work.What you will doYou'll be handed over hundreds of inbound leads (people who've applied to join) - you will contact, build rapport and onboard people daily…

Source: 37Signals Job Board

 
 

Ameego: Ameego is looking for a Superstar Developer!

Please include one of the following phrases in the subject of the email:•"Developer - [your own personal phrase indicating your awesomeness]"•"Developer - I'm not here to waste your time"•"Developer - Prepare to be dazzled"If we think you may be a good fit, we'll be back in touch with you via email to discuss step two.Sincerely yours, The Ameego Team To apply: We're looking for people that 'stand-out'…

Source: 37Signals Job Board

 
 

Politech: Full Stack Developer

You must be flexible to work with staff in different time zones when requested.ResponsibilitiesDesign, build, and maintain efficient, reusable, and reliable Ruby codeIntegration of data storage solutions Postgresql, Mysql, Mongodb, RedisWrite unit, feature and integration testsIdentify bottlenecks and bugs, and devise solutions to these problemsHelp maintain code quality, organization and automationIntegrations with external APIsSkillsExperience with Ruby on Rails, along with other common libraries such as RSpec and SidekiqIntermediate understanding of the syntax of Ruby and its nuancesAdvanced understanding of object-oriented programmingIntermediate understanding of server-side templating languages such as ERB and HAMLIntermediate understanding of server-side CSS preprocessors SASS and LESSIntermediate understanding of front-end technologies HTML5 and CSS3Intermediate understanding of Javascript and JqueryFamiliarity with front end frameworks such as Vue, React or AngularFamiliarity with concepts of MVC, ORM, and RESTfulA knack for writing clean, readable Ruby codeAbility to integrate multiple data sources and databases into one systemUnderstanding of fundamental design principles behind a scalable applicationAble to create database schemas that represent and support business processesAble to implement automated testing platforms and unit testsProficient understanding of code versioning tools such as GitFamiliarity with development aiding tools such as Bower, Bundler, Rake, etcFamiliarity with continuous integration Compensation:  Salary commensurate with knowledge, experience, and qualifications.Politech is an Equal Opportunity Employer that greatly values diversity at our company…

Source: 37Signals Job Board

 
 

Toptal LLC: WordPress Developer

Whether you prefer traveling and working from exotic beaches or spending time with your family and working from home, the choice is yours.Access to a thriving, collaborative community of talented peers.Invitations to frequent Toptal events going on around the world, including dinners, tech talks, conferences, and more.Extremely competitive compensation.Responsibilities:Build responsive WordPress themes and CMS websites from designs all the way to complete working WordPress sites.Assess client requirements and convert needs into an elegant, intuitive WordPress architecture that meets best practices.Work with stakeholders who need to use the CMS to support their needs and adjust functionality as needed.Write reusable, testable, and efficient code.Create and update reusable code libraries to streamline WordPress development cycles.Create and execute on plans and timelines for project goals, production requirements, and support and maintenance needs.Collaborate with other team members and stakeholders.Take smart risks and champion new ideas.Requirements:Extensive programming experience using PHP, MySQL, XHTML, CSS, and JavaScript.Extensive experience building responsive WordPress themes and CMS websites from PSD designs and customizing commercial WordPress themes (back-end and front-end).Experience working with WordPress at the PHP code level, including an understanding of the existing built-in WordPress functions, custom post types, coding standards for plugins/widgets, and theme integration best practices.Strong expertise in creating WordPress CMS architectures from scratch based on client specifications, including experience working directly with stakeholders to understand the business needs of the system.Knowledge of cross-platform and cross-browser issues.Outstanding problem solving abilities, with a knack for turning complex business needs into clear, intuitive functionality patterns and architectures.Experience with all parts of the software development life cycle, including requirements, design, implementation, and testing.Comfort with best practices for large-scale WordPress web content delivery.Be willing to help your teammates, share your knowledge with them, and learn from them.Be open to receiving feedback…

Source: 37Signals Job Board

 
 

Multisearch AG - International Service Check: 3 openings to join our Japanese team - MYSTERY SHOPPING PROJECT MANAGER, PROOFREADER, FIELD COORDINATOR

Headquarters: Tokyo URL: www.internationalservicecheck.com INTERNATIONAL SERVICE CHECK, The Customer Experience Company with 20 years of experience in Customer Insights  is recruiting for Japanese Team; We have an exciting opportunity for you to join our team as: MYSTERY SHOPPING PROJECT MANAGER:  35 -40 hour per week (Fluent in Japanese and English) PROOFREADER: 20 – 30 hours per week (Fluent in Japanese, knowledge of English preferred) FIELD COORDINATOR/ SCHEDULER: 15 – 25 hours per week (Fluent in Japanese, knowledge in English is a plus) If you are passionate about customer experience and retail, this is your opportunity to work with a leading Customer Experience company and help your favorite brands make changes firsthand…

Source: 37Signals Job Board

 
 

SmartrMail: Experienced Ruby on Rails Developer ⚡️

We are a small remote team spread across Australia, Europe and America. We're looking for a developer with at least four year’s experience in either Ruby on Rails full stack development, or in other related languages who want to get into RoR development.We want someone who is:· Experienced in Full-Stack Ruby on Rails development in a team setting· Passion for excellent UX for all things web and mobile· Experience using Git version control· Great communication in English (we use Github, Slack and Trello)· Friendly, with an interest in the latest tech, and a passion for learningWhy Join The SmartrMail Team:· Grow an awesome product that people love· Friendly, flexible team and work environment that's genuinely improving email marketing · Improve your Rails knowledge, get hands on applying machine learning and other cutting edge technology to solve a cool problemFull Time Role (though we are flexible if part time is required).Location: Australia: Collingwood, Melbourne or Adelaide CDB, or Remote.  To apply: Please apply here: https://smartrmail.workable.com/jobs/495111…

Source: 37Signals Job Board