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dapulse: Customer Success Manager

dapulse is hiring another superstar Customer Success Manager and you just might be the hero we need!  Responsibilities of our superhero include:Build strong relationships with our clients to understand their needs and ensure their success with dapulseServe as the main point of contact and liaison between clients and the rest of the dapulse teamEmpower customers to connect their goals and challenges with the solution in dapulseTake ownership of new accounts and manage their on-boarding process Lead online webinars, consultations, and one-on-one demos to educate clients on the features of our productWork with several external systems (financial, bookings, etc)  Expectations of our superhero include: Prior experience in customer service or account management – a mustExcellent interpersonal skills and multitasking abilities Superb written and verbal communication skillsPositive attitude, empathy, and high energyTechnical background is an advantage  Self-managing and adaptable Superb written and verbal communication skillsTechnical background is an advantage   Traits of our superhero include:Ability to make small talk with just about anyoneLoves engaging with people over the phone, email and demosGreat attention to detailExcited to help our clients succeedSuperb work ethicThe USA Customer Success Manager hours are as follows: Weekly hours 1pm-10pm (but flexible) 40-hour work week Evening and weekend hours will apply   *Looking for candidates in any USA time zone Annual Salary Expectation: $35,000-$50,000   To apply: If you are reading this and intrigued about dapulse, please email [email protected] with your resume and in the header of the email title USA Customer Success Manager…

Source: 37Signals Job Board