Jobs Tagged: Located
5 total jobs tagged

Full Time: Enterprise Support Agent (Remote- EMEA) at GitHub in Remote- EMEA

Responsibilities Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources You Must Have Current legal working authorization and currently residing in one of the following countries: Austria, Croatia (also called Hrvatska), Denmark, France, Germany, Ireland, Netherlands, Spain, Sweden, Switzerland, or United Kingdom Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Bonus points if you have Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub About GitHub Who we are GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

about.me: Product Designer

We believe that all good design starts with understanding our users.What you’ll do day-to-day:Define and work through complex end-to-end UX flows for all user scenarios and personasFacilitate product discovery: generate hypotheses and new concept ideas, rapidly prototype and test out those ideas, and conduct user researchUnderstand how to incorporate both qualitative and quantitative research into the design process and be able to articulate and defend design decisions using this research as an input and a guideFollow through on delivery by creating assets as well as appropriate documentation and artifacts to support the team in shipping productWhat we’re looking for:4+ years of design experience, preferably with consumer-facing and/or subscription based productsA curious self-starter who understands the problems that need to be solved and is able to distill complicated problems into simple, minimal solutionsA candid communicator and strong collaborator with exceptional attention to detailExperience planning and running user research practicesSolid working knowledge of the latest design toolsUnderstanding of fluid responsive design for common device breakpointsInterested?Contact us with your resume and a link to your about.me page!Apply:…

Source: Authentic Jobs

 
 

Full Time: Enterprise Support Agent (Remote- Europe) at GitHub in Remote-Europe

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal working authorization and currently residing in one of the following countries: Austria, Croatia (also called Hrvatska), Denmark, France, Germany, Ireland, Netherlands, Spain, Sweden, * Switzerland, or United Kingdom Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Gear Stream: Adobe Captivate / E-Learning Adult Learning Content Developer

We have content in the form of PowerPoint slides that we need to convert to engaging, effective e-learning modules using Adobe Captivate.Ideal candidate will have proven knowledge, training, and experience developing effective, highly interactive e-Learning modules for adult learners.Content of our E-Learning modules covers modern digital product development, organizational culture, management, and leadership.Ideal candidates will also have proven graphic design skills using tools like PhotoShop, In-design, etc.Lastly, preference will be given to freelancers comfortable establishing a standard rate per 1 hour of delivered E-Learning content.To be considered, candidates MUST have an online portfolio of E-Learning content they've previously developed that we can review to evaluate your skill and experience…

Source: 37Signals Job Board

 
 

Full Time: Technical Support Specialist (APAC) at GitHub in APAC

You Must Have: Currently residing in addition to legal working authorization to work in Japan, Australia, or New Zealand Experience using GitHub Exposure to programming with a language like Ruby Basic experience using Git Understanding of how websites and web applications work Stellar English and grammar skills Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solution A strong sense of empathy – you are attuned to hear the question behind a question Customer service experience A unique writing style and voice Bonus points for: Will love developers and GitHub as much as we do Could effortlessly explain how Git works to a non-developer Have remote customer service experience Experience working from the command line Familiar with basic network concepts and tools Who we are and what we value: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs