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dapulse : dapulse Customer Success Manager

dapulse is hiring another superstar Customer Success Manager and you just might be the hero we need!   Traits of our superhero include: Ability to make small talk with just about anyone Loves engaging with people over the phone, email and demos Great attention to detail Excited to help our clients succeed Superb work ethicResponsibilities of our superhero include:Build strong relationships with our clients to understand their needs and ensure their success with dapulseServe as the main point of contact and liaison between clients and the rest of the dapulse teamEmpower customers to connect their goals and challenges with the solution in dapulseTake ownership of new accounts and manage their on-boarding processLead online webinars, consultations, and one-on-one demos to educate customers on the features of our productWork with several external systems (financial, bookings, etc) Expectations of our superhero include:Prior experience in customer service or account management – a mustExcellent interpersonal skills and multitasking abilitiesSuperb written and verbal communication skillsPositive attitude, empathy, and high energyAbility to take initiative and adaptTechnical background is an advantage  Self-managing and adaptable  The USA Customer Success Manager hours are as follows: Varies according to time zone (shifts may be starting from 9am EST and finishing as late as 10pm EST)  40-hour work week Evening and weekend hours will apply *Looking for US candidates in any USA time zone Annual Salary Expectation: $35,000-$50,000 To apply: If you are reading this and intrigued about dapulse, please email [email protected] with your resume and in the header of the email title USA Customer Success Manager…

Source: 37Signals Job Board