Jobs Tagged: Pri
28 total jobs tagged

Full Time: Enterprise Support Engineer at GitHub in Remote-United States

We are looking for candidates who: Display a strong commitment to building an inclusive tech environment Have demonstrated resilience and resourcefulness both in and outside of the workplace Can bring a new perspective based on unique educational, professional, and lived experiences Can effectively communicate with people from disparate backgrounds Have experience mentoring/coaching/teaching, particularly in environments with diverse students/participants We have a lot of exciting things to do, and we’re looking for the right people to grow with us! Why you should join: At GitHub, we're committed to collaboration, experimentation, and always staying classy…

Source: GitHub:Jobs

 
 

Gridium: Front end engineer

Remote work allows us to find great people wherever they happen to be, and it allows you to structure your day flexibly and with minimal interruption so that you can get stuff done in the style that makes most sense for you.Of course, spending time face-to-face is important, so once a quarter we pick a city and meet up for several days of highly productive and highly fun planning and doing (and eating and recreating).We have a casual work environment where everyone's ideas and opinions matter…

Source: 37Signals Job Board

 
 

Full Time: Enterprise Support Agent (Remote- New Zealand) at GitHub in Remote-New Zealand

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in New Zealand Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- Japan) at GitHub in Remote-Japan

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in Japan Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

HashiCorp: Software Engineer -- Terraform Enterprise Backend

This Position In this role, you can expect to: Build, iterate on, and ship features to make working with Terraform Enterprise a fantastic experience for HashiCorp customers Work on all backend services responsible for Terraform Enterprise, including a core Rails application and Go microservices Help own operations, reliability, availability, and security of the SaaS and private installations You may be a good fit for our team if: You have experience running and contributing to a high scale Rails application You have experience architecting a microservices in a lower-level language like Go You have experience operating and maintaining production systems in a Linux and public cloud environment You are familiar with infrastructure management concepts and ecosystem You have experience using Terraform In your cover letter, please describe why you're interested in working at HashiCorp on Terraform Enterprise, and what draws you to this role in particular…

Source: 37Signals Job Board

 
 

HashiCorp: Software Engineer--Terraform Enterprise Frontend

This Position In this role, you can expect to: Build, iterate and ship features to make working with Terraform Enterprise a fantastic experience for HashiCorp customers Work on all frontend code responsible for Terraform Enterprise, including a set of core Ember.js applications and the view layer of a Rails application Help own automated testing of Ember.js applications You may be a good fit for our team if: Familiarity with infrastructure management concepts and ecosystem Experience running, testing, and contributing to a complex front-end application built on a current JavaScript framework (Ember.js experience is a plus) Experience working within the view layer of a high scale Rails application Comfortable with HTML (and templating languages such as Handlebars and ERB), CSS (and CSS preprocessors such as SASS) UI and UX design experience for web applications is a plus In your cover letter, please describe why you're interested in working at HashiCorp on Terraform Enterprise, and what draws you to this product and role in particular.At HashiCorp, we are committed to hiring and cultivating a diverse team…

Source: 37Signals Job Board

 
 

Kyero.com: Technical Support Hero/Heroine

Please make sure your application includes a heading of: "I am detail oriented" - Someone proactive in dealing with customers and users, mindful of the importance of next issue avoidance – you like to see the world through their eyes and get ahead of issues with fixes and improvements - A good sense of humour, or effective use of emojis to portray one What your day will look like: - You will be one of our customers’ first points of contact, providing world class troubleshooting and technical support, in both English and Spanish - Offer technical support for our internal client services team as needed - Act as a liaison between non-technical and technical teams, reporting and resolving issues - Document and improve existing processes to reduce the amount of support requests and improve user experience (continuous improvement) - Analyse issues and spot trends in order to resolve technical issues before they arise (proactive support) - Develop, author, and maintain internal and customer-facing technical documentation - Make recommendations for system development based on reported queries from customers and observed trends - Identify gaps in support and suggest, plan and implement improved solutions and processes - Do whatever is necessary to get the job done - Bring your own unique skills to the company Technical requirements: - 3+ years of experience working as a Technical Support Hero/Heroine - The ability to communicate clearly and professionally through written English and Spanish - A minimum 3 years technical troubleshooting expertise or proven technical ability - Experience of supporting customers and colleagues via e-mail, chat and video - Excellent customer service skills with a polite, patient, calm and professional demeanour - A familiarity with modern ticketing, customer engagement and CMS solutions - A good understanding of database systems, CRMs and Email Marketing - Working knowledge of iOS, Android, Windows, OSX, Smartphones, Tablets, PCs and Macs - A strong technical grasp of XML, HTML, SQL, FTP, VPS, DNS, SMTP - The ability to read and navigate code and error messages, to understand and troubleshoot what is really happening - Comfortable with a GUI or CLI - To be geographically situated in a time zone between UTC-1 and UTC+3 - Team player with clear communication skills - To be comfortable and productive working 100% remotely Optional, but a major plus: - You speak great English and another language fluently - Experience of Chartio or other Business Intelligence applications - You've set up your own server - You can read and write SQL queries, and know how to read a schema - Familiarity and experience of XSLT and/or Altova Mapforce - Knowledge of SEO and analytics software - Experience with data extraction and manipulation Working at Kyero We are a completely remote team…

Source: 37Signals Job Board

 
 

Full Time: React Developer at Artbees in Istanbul

Knowledge of isomorphic React is a plus Ability to understand business requirements and translate them into technical requirements You will be working on a newly created team, so you need to be prepared and assertive in setting standards and design patterns with your new colleagues A knack for benchmarking and optimization Benefits Benefits Access to tons of premium books and resources to improve your knowledge Paid travel & accommodation to headquarters Flexible and fair time off policy Birthday surprises Spotify subscription gifts Gym membership If you speak at a tech conference, we’ll cover all expenses…

Source: GitHub:Jobs

 
 

Full Time: Head of Tech at Thr1ve in Sydney

Tasks include Working closely with stakeholders to deliver ROI driven commercial outcomes in an agile environment Project management with our existing technology agency and managing the transition to in-sourcing Simple yet impactful improvements of the website UX based on our program of constant testing and surveying Decision making relating to architecture, systems, and features and benefits Supporting colleagues on all internal teams, including customer support and business development Experience required Managing a team (big or small) and external suppliers Able to build APIs Scaling high traffic sites eCommerce (pref some Shopify or similar) Ability to manage development (often hands on initially) of the website as outlined below Note, currently the site is outsourced to an agency…

Source: GitHub:Jobs

 
 

Full Time: IT Security Cyber Threat Investigator - Advisor at CVS Health in Scottsdale, AZ

-Comprehension of the techniques, the technologies, and the methodologies used by cyber intruders (hackers) to select a target and launch an attack.-Knowledge of the various countermeasures to keep the system out of the “sights” of the hacker and tokeep the hacker out of the perimeter of the target networkPreferred Qualifications:-Particular consideration will be awarded candidates who have completed the Reid School of Investigative Interviewingand advanced interrogation techniques…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- Australia) at GitHub in Remote- Australia

Responsibilities: Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources Minimum Qualifications: Current legal and working authorization in Australia Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Preferred Qualifications: Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub Who We Are: GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs

 
 

Full Time: Enterprise Support Agent (Remote- Europe) at GitHub in Remote- Europe

Responsibilities Take in-bound phone support requests Triage incoming support tickets Work collaboratively with other support teams Manage communication around customer tickets Troubleshoot and help solve highly complex support tickets Escalate issues to other support engineers and managers as applicable Work with our Engineering team to prioritize issues and development Work with our Documentation team to improve customer-facing resources You Must Have Current legal working authorization and currently residing in one of the following countries: Austria, Croatia (also called Hrvatska), Denmark, France, Germany, Ireland, Netherlands, Spain, Sweden, Switzerland, or United Kingdom Knowledge of Linux servers General understanding of how modern web applications work Enthusiasm for working directly with customers Ability to clearly write and orally communicate technical information Ability to review and understand code (Ruby / Bash) Must have a workspace conducive to answering phone calls Prior experience providing technical support Excellent problem solving skills Strong empathy for GitHub users and GitHub Support Stellar English and grammar skills Bonus points if you have Technical experience (QA, documentation, systems administration, etc.) Familiarity with Git and GitHub About GitHub Who we are GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers…

Source: GitHub:Jobs