Jobs Tagged: Quickmail
3 total jobs tagged

QuickMail.io: Technical Support Hero

It's about time someone come and join us.Here are our 3 core values: https://quickmail.io/values/Our users love our application (I just found out that our Net Promoter Score is above 8) and we keep making it better day after day for them but due to the increase in complexity and growing number of users, we have to handle more and more questions.We need to improve our support to make sure we keep providing a great experience (like faster time to response).Main role and responsibilities?Answer technical and non-technical support tickets (help with workload)Document and improve existing processes to reduce amount of support requests and improve user experience (continuous improvement)Capture feature requests and develop good understanding of user base (business intelligence).Expand & maintain our public help-center with articles and videos : http://help.quickmail.io (education)Nothing is more important than solving a user's problem fully.We go above and beyond to make sure our users have a great support experience…

Source: 37Signals Job Board

 
 

QuickMail.io: Passionate Rails developer

The magic word expected in the application form will be gem.- Improve code coverage and refactoring for bigger items (I had a period of high growth and could benefit from more refactoring in some parts of the code base).- We are using Ruby on Rails 3 & AngularJS 1.3.15, I had no time to evaluate the impact of a possible migration to the latest version yet.You'll get the chance to work closely with me as a founder, and I do happen to have 18 years experience developing programs…

Source: 37Signals Job Board

 
 

QuickMail.io: Passionate Rails developer (+ AngularJS)

The magic word expected in the application form will be gem.- Improve code coverage and refactoring for bigger items (I had a period of high growth and could benefit from more refactoring in some parts of the code base).- We are using Ruby on Rails 3 & AngularJS 1.3.15, I had no time to evaluate the impact of a possible migration to the latest version yet.You'll get the chance to work closely with me as a founder, and I do happen to have 18 years experience developing programs…

Source: 37Signals Job Board