Jobs Tagged: Specialist
12 total jobs tagged

Hotar: Product Marketing Specialist

In doing so, you’ll be working within a growing team of marketers, while collaborating with our product team, helping steer the Hotjar product roadmap and improving the user to customer journey. In this role you will:Develop and regularly refine message flows for user product adoptionResearch and develop messaging and positioning to increase product relevance in the eyes of our usersResearch, define and create educational resources that help our users reach their goalsAssist with product launch campaigns and ongoing promotion for product improvementsInterview, survey and measure behaviours of our varied user segments and develop strategies to improve the product experience and adoptionWork with the marketing team on developing innovative ideasWork in tandem with our product team to evolve the product roadmap and coordinate on promoting improvements and new releasesgroundbreaking marketing campaigns that deliver on the expectations of our highly informed and knowledge-hungry user community Compensation RangeThe budgeted compensation range for this role is €55,000 to €75,000 annually…

Source: 37Signals Job Board

 
 

Lean Startup Co.: Business Operations Specialist

scheduling, reporting, expense reporting and approvals, meeting planning, etc.Calculate monthly sales commissions.Manage sales team compensation process.Onboard new hires and contractors.Create training plans for new hires and oversee progress.Oversee systems for quality control with clients.Create systems for organizing data and paperwork for team, clients, learnings and achievements.Manage our team and faculty’s travel calendar.Work directly with team members to analyze processes to improve for scale and efficiency.Work directly for the Co-Founder.Provide strategic insight on team structure and performance.Desired Skills & ExperienceHere’s what you bring to the table: 1+ years operations experience.Fun, flexible, go-getter, and proactive problem-solving personality.Excellent communication and writing skills.Strong business apps skills: Google Apps, PowerPoint, Box.Collaborative work style and the ability to thrive in a fast-paced environment, with high level of responsiveness.Desire to be part of our team and grow with our young organization.Excellent with Salesforce.com.Bonus if you have knowledge of Lean Startup principles…

Source: 37Signals Job Board

 
 

TaxJar: Customer Success Specialist

For developers, we have created an helpful API demo environment and also are fanatics about creating and maintaining great API documentation.As a Customer Success Specialist you will:Be the third full time success member of our teamProvide answers to basic sales tax consulting questions via phone and sometimes email (don’t worry, we’ll train you to be a sales tax pro)Help customers get set up with TaxJar and learn how to use their accounts (either 1:1 or in group webinars)Categorize and quickly respond to customer questions and requests via emailTrack all customer requests and trending product issuesTrack feedback from customer education sessions to contribute to clear and simple documentation and support contentWork closely with our product team to provide customer feedback and insightWe're looking for someone:Approaches success from the customer’s point of viewEnjoys teachingExtremely patient...sales tax can be painful and our goal is to ease that pain :-)Highly-skilled in written and verbal communicationsAble to explain complex concepts in easy to understand languageInterested in understanding the ins-and-outs of sales taxAttentive to details, both in communication and in explaining how TaxJar worksHas prior experience or interest in eCommerceComfortable working with technology and providing technical supportYou’ll be a great fit on our team if you'reA pro at communicatingWell-experienced working remotelyAccountableNever tired of learningLooking for a culture that prioritizes shipping products and going to market quicklyConfident in your skills and a solid team player (We’re all peers here, no egos please)Hungry to play an impactful role and not afraid to failExcited to be part of the company leading innovation in the sales tax spaceWe’re a happy team and we all really love what we do…

Source: 37Signals Job Board

 
 

LearnDash: Customer Service Specialist for a U.S. Based E-Learning Company

Headquarters: Ann Arbor, MI URL: https://www.learndash.com/jobs/#op-200077-customer-service-specialist-for-elearning-company Do you enjoy the satisfaction of helping someone solve a problem?Are you the "go-to" person for tech support from friends and family?Would you like to get paid to help people?We are seeking a passionate and friendly person to join our team as a Customer Service Specialist where you'll get the opportunity to make a real impact on people's lives and businesses.Great performance is rewarded with increases in both responsibility and compensation…

Source: 37Signals Job Board