Jobs Tagged: Textmaster
1 total jobs tagged

TextMaster: Ruby Application Support Engineer

The ability to speak French and English is an absolute must.Responsibilities:Take ownership of reported issues and see problems through to resolutionResearch, diagnose, troubleshoot and identify solutions to resolve user issuesFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsProvide prompt and accurate feedback to internal and external customersEnsure proper recording and closure of all issuesDocument knowledge in the form of knowledge base tech notes and articlesRequirements:BS degree in Information Technology, Computer Science or equivalentProven working experience in enterprise technical support, application support or as a technical engineerStrong problem-solving skillsExcellent client-facing skillsExcellent written and verbal communication skillsPerfect command of French and English (written and spoken)Available full time… and most importantly: positive spirit and high motivation! To apply: Send your location and resume at [email protected]

Source: 37Signals Job Board