Jobs Tagged: Wordpress
8 total jobs tagged

Modern Tribe: CUSTOMER SERVICE SPECIALIST

This person will provide on-going customer service support across our Products team for a growing suite of WordPress plugins through the forums we run and manage on our website, but have hit a spot where extra help building relationships with our customers will make a world of difference.We’re looking for someone for around 10 hours a week to help us go the extra mile when customers reach out for help with some of the less tech-y side of things, like email support, Nonprofit Partnership Program, WordPress Meetup Organizer Program, processing of refund requests, assisting with account access, license key administration, downgrading accounts, pre-sales questions.However, we won’t lie…

Source: 37Signals Job Board

 
 

Contract: Fullstack WordPress/ Drupal Developer at Verified Studios in Remote

Understanding of common WordPress plugins such as Advanced Custom Fields Understanding of strengths and weakness for Drupal/WordPress in regards to site building Advanced knowledge of HTML/CSS Experience with MySQL and ability to write queries and and create custom views Expert understanding of PHP Expert understanding of JavaScript and jQuery Experience with media queries and responsiveness for cross-browser and device compatibility Experience with Git or equivalent Familiarity with local environment development Understanding of managed hosting with Pantheon, Acquia, WP Engine, etc..…

Source: GitHub:Jobs

 
 

Kinsta Hosting Ltd. : Support Engineer

Our awesome, young, and motivated team is scattered across the globe: Europe, Asia, North America. Our client base is growing steadily and we're looking for a competent support engineer from 10 PM to 6 AM EST (2 AM to 10 AM UTC) with exceptional communication skills who can provide enterprise level technical support to our customers via our support system (we use intercom.io exclusively for these purposes).We are looking for someone to start immediately! Required:Fluent in English with excellent written communication skillsExpertise in at least one of the following: WordPress, Linux, NGINX, PHP and MySQL Bonus points:Fluent in Spanish with excellent written communication skillsExpertise in more than one of the following: WordPress, Linux, NGINX, PHP and MySQLClient-facing experienceLinux sysadmin knowledge Main responsibilities:Take ownership of issues reported by customers and see problems through to resolutionResearch, troubleshoot and identify solutions to resolve customer issuesReply to sales leads who contact Kinsta requesting more informationFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teamsProvide prompt and accurate feedback to customersMonitor uptime and analyze transactions data using third party analytics tool to resolve more advanced issues when necessaryDocument troubleshooting and problem resolution steps for internal use and to extend our Knowledge Base What We Offer:We always use the latest version of everything: PHP7.1/HHVM, React.js, Express, Node.js, Ubuntu, LXD containers, Google Cloud and more, so you’ll be able to learn a bunch of exciting new technologies and actually use them every day!This position offers a great deal of flexibility, responsibility, competitive salary, perks, and opportunity for growth for the right candidate.  To apply: To apply, please email your resume to [email protected] with subject "Support Engineer".…

Source: 37Signals Job Board

 
 

COVERT NINE: WordPress Front End Developer

While frontend development is the core responsibility of this position, there are several other skills we expect of the ideal candidate: Ability to speak intelligently about design and work well with designers and clients Dedication to meeting deadlines and balance multiple projects Clear communication skills and strong writing abilities A strong interest in learning new skills and applying new technologies to internal and client projects This job is available now, and is already stacked with a queue of upcoming projects, as well as internal work on our own themes and plugins, that you’ll have an opportunity to earn equity in should that be something that interests you…

Source: Authentic Jobs

 
 

Lesterland: Customer Support rep for WordPress plugins

I will be happy to walk you through any support tickets, and work together in solving them until you are confident to do everything yourself - and after that we’ll still catch up to be sure that you and the customers are still happy and getting along, or for any unusual support tickets.We pride ourselves on detailed and dedicated support for our plugins, if necessary helping customers understand how to structure their sites and businesses to get the most out of them.Candidates must have some experience with WordPress, however small (it is open source software you can go and try right now, after all!).The most important attributes for the position are that you are polite, patient, and helpful…

Source: 37Signals Job Board