Jobs Tagged: Www
83 total jobs tagged

Aha!: Security Engineer [Rails experience required]

More than 100,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.We're looking for someone who:Finds joy in breaking (and then fixing) softwareHas experience with Ruby on Rails and Javascript based applicationsHas experience with AWSHas worked on compliance projects and security policy developmentWants to be great and work in a fast-moving environment where the end-user is kingWe are committed to being great and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a background of delivering superb work again and againIs seeking a career-defining opportunity and a proven, results-oriented team that has sold multiple software companiesIs interested in collaborating with software engineers grow their skills and careerWe are building a distributed team and you can work from anywhere in North America for this role…

Source: 37Signals Job Board

 
 

Uscreen: Creative Journalist / Content Strategist

 Our company is growing and so is our competition, we are seeking someone talented whom is aggressive, and can do the research in order to find opportunities which we can write about, and there is lots of them!  You will work in an awesome collaborative environment on a platform that has gained over 1000 customers in the last 18 months.We’re looking for one of the marketing world’s brightest and most innovative editors to join one of the fastest-growing & innovative video platform companies on the planet…

Source: 37Signals Job Board

 
 

New York Times/Wirecutter: Engineering Manager, Wirecutter

 As part of the acquisition, the Times is investing in expanding The Wirecutter through editorial category expansion and new product features and integrations.Responsibilities:Articulate and drive technical vision in the form of technology recommendations, ideas, and approaches aligned with our product and business goalsOwn the efficiency, growth, and delivery of the team, making sure the team is as productive as possible to complete short term and long term objectivesCollaborate with the product team on the technical scope and product requirements of development projectsCreate technical plans and lead implementation efforts for complex projects, refactoring, and optimization effortsIdentify internal and external resources required to support the product development schedule; work with the Director of Engineering to ensure that these resources are assigned to the projectCoordinate successful product and feature rolloutsChampion build automation, continuous integration, unit and acceptance testing, and other best practicesLead and manage a remote team of 4+ engineers, conducting regular 1:1s with all direct reportsProactive talent growth and mentorship for team members through just-in-time feedback, personal goals, task assignments, and other professional development plansOwn and continuously refine the processes and communication strategies your team uses to build and support productsQualifications1+ year(s) of managing experience or tech leadership on a small team5+ years of software development experience at scale3+ years of experience with content management or publishing systemsA deep understanding of software development in a team, and a track record of shipping software on timeExcellent interpersonal and communication skills, both written and in personExceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutionsExperience with object oriented design and object oriented languagesStrong leadership, project & logistics management, and people mentoring skillsPassion for The New York Times’s and The Wirecutter’s mission and commitment to be a part of our innovation and growthCulture and benefits at The New York Times Company and The WirecutterThough The Wirecutter has physical locations in both NYC and LA, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways.We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement…

Source: 37Signals Job Board

 
 

Kenhub GmbH: Marketing Hacker

Organized and structured problem solving.You can write amazing copy in English (German optional)You can work independently and set your own goalsVisual skills highly desirable (and if you can handle simple design tasks, like banner ads, even better, but not strictly required).What we offer:Get the chance to try out your crazy ideasWork in your pyjamas! Remote only.Work together with the founders of a bootstrapped company which doesn't have to deal with investors.The possibility to grow into a full-time position To apply: Sign up and check out Kenhub: https://www.kenhub.com Tell us in your cover letter what makes you our ideal candidate, what about Kenhub appeals to you, and how you think we can attract and convince more users to become paying customers…

Source: 37Signals Job Board

 
 

Catapult: Senior Designer

We've been growing incredibly fast and are looking for a hands on designer to join us for the next stage of our journey.About the roleYour first task will be to review our existing - fairly ad-hoc - branding and design and help to develop a plan for bringing all of this together across web, mobile, email and offline.You'll then be working closely with the product team to shape everything from our candidate mobile app to our employer tablet and web application…

Source: 37Signals Job Board

 
 

www.JoinPiggy.com: Social Media Marketing Analyst

customer videos briefs, customer case studies, blog posts, posts from analysts and customers)Build and nurture social media platform-specific communities and audiencesSupport SEO strategies by understanding keyword priorities and how they integrate into content marketing plansAssist in link building campaigns in coordination with SEO goalsProvide analysis and recommendations as the program evolves and can be reviewedResearch and administer social media tools on a daily basis in support of social media strategyMonitor and evaluate social media results on a daily basis in coordination with goals and benchmarksCommunication to team and management on project development, timelines, and resultsWork closely with the other team members to meet client goalsKeep pace with social media and internet marketing industry trends and developmentsOther characteristics we’re looking for:Passion for social media and internet marketing industriesOutstanding ability to think creatively, and identify and resolve problemsAttention to detail and the ability to effectively multi-task in a deadline driven atmosphereAbility to clearly and effectively articulate thoughts and pointsHigh levels of integrity, autonomy, and self-motivationExcellent analytical, organizational, project management and time management skillsEducation & Experience3-4 years experience in social media marketing with demonstrated successes preferably with major B2C brands (US market exposure preferred)Proficiency in MS Excel, PowerPoint, and WordExperience working with popular social media advertising platforms found in Facebook, Twitter, Instagram, and Pinterest.Experience working with popular social media monitoring tools (Google, Radian 6, Twitter Search, Social Mention, Traackr, etc) and popular social media management tools (TweetDeck, HootSuite, etc)Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting toolsExperience working with CMS and building/administering content in CMS environmentsDesired: Knowledge of HTML/CSS, WordPress, and website administrationsBS/BA degree preferred To apply: You may apply to this role through our career site at the following URL: https://piggy.breezy.hr/p/7679a10b2287 Or you may email your CV to: [email protected]

Source: 37Signals Job Board

 
 

WisePops: Graphic Designer (UX & UI Focus)

We would like whoever fills this roll to grow into our lead designer What You Will Be DoingRefreshing, improving and maintaining our visual branding guidelines Wireframing and designing new landing pages for our websiteWorking within our product to make sure it has the cleanest design and easiest to user interfaceCreating assets (gifs and illustrations) to put our product on displayWork where, and when you want…

Source: 37Signals Job Board

 
 

SUCCESS agency: Executive Assistant

Headquarters: West Palm Beach URL: http://www.successagency.com/di/career/executive-assistant/ Here’s your opportunity to take your organization, planning, and get-stuff-done skills and put them to action in a fast-paced remote agency, helping the CEO maximize his productivity while you work from anywhere… whether that’s your home or traveling the world.The Ideal Candidate Will…Exhibit strong writing skills, including the ability to communicate clearly yet pleasantly in writing.Have a comfort with data and reporting.Have experience with scheduling, organization, time management, and travel logistics.Be very comfortable with digital tools and communications…

Source: 37Signals Job Board

 
 

DealDash: Customer Support Specialist

Headquarters: Helsinki, Finland URL: https://www.dealdash.com/careers We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront.Are you passionate about people? Do you want to join an established e-commerce company? If you're based in CANADA and interested in remote work, then we are looking for you! Our highly-skilled team have the freedom to serve our customers the best way they know how (who wants to read from a script, right?)…

Source: 37Signals Job Board

 
 

Grant Street Group, Inc.: Software Developer

Headquarters: Pittsburgh, PA URL: https://www.grantstreet.com/ As a software company with a dedication to Perl as our primary language, Grant Street Group is looking for developers who want to start a conversation about future opportunities.We are looking for talented people who:Demonstrate the ability to write great code.Have a track record of systems success.Collaborate within in a team environment.Know how agile software development works.Can work on site or telecommute.We are a growth-oriented privately held software development company that supports a variety of clients in specialized financial transactions…

Source: 37Signals Job Board

 
 

Olark: Product Designer

At least 5+ years of experience using interaction design skills across various platformsExcellent visual design skills, including an eye for good typography, composition, and use of colorStrong HTML/CSS skillsMastery of visual design software (Photoshop/Illustrator/Sketch)Ability to collaborate with design, engineering, and customer service teamsWillingness to learn new technologiesAbility to take creative direction and constructive criticismWorking knowledge of GithubJavascript skills are a plus, but not requiredYou can expect a lot from us:First off, make sure to read about our team culture at olark.com/jobs, and our values at olark.com/values…

Source: 37Signals Job Board

 
 

TaxJar: Tax Filing Specialist

We work closely with eCommerce partners like Amazon, Shopify, eBay, Square, Magento and WooCommerce to help eCommerce businesses thrive.We offer TaxJar Reports, a simple web-based reporting tool that organizes sales tax data into return-ready reports by state, AutoFile, a service that automatically files sales tax returns (this is the team you'd be joining), and SmartCalcs API, a modern, accurate, sales tax API for developers to outsource sales tax rates and calculations.As a Tax Filing Specialist you will:Interface directly with customers to ensure we have the proper credentials to file sales tax returnsFile sales tax returns to states (don’t worry, we’ll train you)Work with representatives of states to quickly solve issues related to invalid filingsCategorize and quickly respond to customer questions and requests via emailTrack all customer requests and trending product issuesContribute to clear and simple documentation and support contentWork closely with our product team to continually make our filing process more efficientRequirementsThis is a full-time remote position, available to folks located in the continental US only.You're the ideal candidate if youHave at least 2 years of comparable experienceApproach success from the customer’s point of viewAre extremely patient...sales tax is painful :-)Have mad written and verbal communication skillsThink the chance to understand the ins-and-outs of sales tax is interesting!Have prior experience handling highly-sensitive dataBONUS POINTS if you have previously filed sales tax returnsYou’ll be a great fit on our team if you'reA pro at communicatingWell-experienced working remotelyAccountable & KPI drivenNever tired of learningLooking for a culture that prioritizes shipping products and going to market quicklyConfident in your skills and a solid team player (We’re all peers here, no egos please)Hungry to play an impactful role, and not afraid to go big and potentially failExcited to be part of the company leading innovation in the sales tax spaceWe’re a happy team and we all really love what we do…

Source: 37Signals Job Board

 
 

The Mimic Method: Content Manager

Since we know these qualities to be rare, most people reading this will NOT have them all.Please do not apply for this job unless you have ALL the qualities described below.Values-AlignedShrewd/IntellectualWell-spoken/well-writtenHighly-structuredResults-DrivenAllow me to briefly touch upon each trait.Values-AlignedTo work with us long term, you need to share our core values of Truth, Growth, Education and Respect.If you strongly identify with the statements below, then you probably share our values:I must constantly grow as a person, otherwise I am dying.I have an insatiable appetite for knowledge, and I will continue learning for the rest of my life.My sex, gender, race, ethnicity, sexual orientation, nationality, etc, doesn’t make me inherently superior to anyone, which is why I make a point to respect everyone.Before I die, I must travel the world and know its people as much as I can.Before I die, I must create or contribute to something meaningful.Do you share these values? If so, keep reading!Introspective/ShrewdAre you the introspective type? Do you spend way too much time contemplating the nature of society, the cosmos, or the inner-workings of your own mind?I know I do.As content manager, you and I will speak on a regular basis to develop content and strategy together.If you are a fellow introspective, then our conversations will energize us both…

Source: 37Signals Job Board

 
 

Catylist: Cloud/AWS Engineer

At the moment, our infrastructure is entirely on AWS including use of EC2, RDS, ECS, S3, Elasticache, Route 53, SES, VPC, Lambda, Cloudwatch, IAM. We're also making use of:Terraform for managing AWS VPC infrastructureSalt for managing our EC2 environmentsKubernetes for Docker orchestrationGitLab CI for building and deploying Docker containersELK for managing logsSensu/Grafana for monitoring and metricsPagerDuty for supporting issues in productionPlus a few other bits to round out the buzzword soup: NGINX, JBoss/WildFly, OpenVPN, RabbitMQ, Elasticsearch, MongoDB, Postgres, MySQLAbout YouYou have production experience supporting, securing, and scaling complex web applications hosted on AWS using most of the above technologies.You're reachable, communicative, and functional at 3am when the sky is falling.You once unwittingly hacked into a military supercomputer running war simulations, believing it was just a game.Like us, you value stability, work/life balance, group decisions, and working with people that are good-natured, interesting, hard-working, and self-motivated.You hate both the corporate bureaucracy of a big company and the uncertainty of a start-up…

Source: 37Signals Job Board

 
 

InVision: L2 Support (Americas, West)

REST, SOAP, etc.Familiarity with modern ticketing, customer engagement, and CMS solutions within customer service environments (Zendesk, Desk.com, Help Scout).BONUS POINTSExpert knowledge of the design tools: Adobe Photoshop, Adobe Illustrator, Sketch.Versed in agile development methodologies and its best practices.Previous InVision experience and familiarity strongly preferred.GitHub experience preferred.YOUR RESPONSIBILITIESDirectly respond to and engage qualified customer inquiries and requests.Compare, analyze, and escalate user requests to Product & Engineering teams.Directly engage and collaborate with Engineering teams to quickly resolve customer issues or reported bugs.Act as quality assurance for escalations and technical backbone and resource for Customer Support teams.Develop, author, and maintain internal and customer-facing technical documentation.Compile, prioritize, and report feature requests for product direction and implementation.Share industry best practices on web/mobile design tools with clients.BENEFITSInVision offers an incredibly unique work environment…

Source: 37Signals Job Board

 
 

Stanson Health, Inc.: Junior / Mid level Software Engineer

Our infrastructure is automated with Ansible / GoCD and provisioned in AWS.An ideal candidate has experience developing and supporting one or more of the following:Web APIs in Groovy (prior experience with Spring Boot and Drools is helpful)Data ops / backend workflows in Python (prior experience with Luigi is helpful)Web applications with a complex, data rich domain (prior experience with Grails / Spring Boot and Angular is helpful)Automated provisioning / deployment pipelines and other devOps tooling (prior experience with Ansible / GoCD is helpful)Most importantly, we want someone who values good engineering practices like continuous integration/deployment, automated testing, thorough test coverage, and so on.So, if you want to make a positive impact on healthcare delivery and you’re passionate about building great software, we would love to hear from you! To apply: [email protected]

Source: 37Signals Job Board

 
 

InVision: Sales Recruiter

You will be able to drive planning, strategy and execution of sales recruiting goals, manage communication and partnership with hiring managers, create and improve recruiting processes and also be hands-on with full-cycle recruiting for critical, hard-to-fill requisitions for our international sales team.REQUIREMENTSResponsibilitiesBuild strong relationships with Hiring Managers and partner with them on everything from writing job descriptions, to setting recruiting strategies and closing candidates Cultivate solid relationships with sales leadership teams and serve as a partner before, during, and after the recruiting process.Develop unique sourcing strategies, including social networking and direct sourcing, resulting in pipelines that meet aggressive hiring goalsEngage applicants from screening process through offer negotiationRequirements5+ years of sourcing, recruiting, and closing top sales talentA proven record of employing creative sourcing strategiesStrong understanding of sales language, compensation, techniques and methodologiesSuccessfully deliver on all deadlines and flawlessly execute in a very fast-paced environmentExperience recruiting for a growing software company required. Be an all around humble, thoughtful, awesome humanBENEFITSInVision offers an incredibly unique work environment…

Source: 37Signals Job Board

 
 

InVision : Full Stack Engineer

Whether you’re at a beach house in Hawaii or a coffee shop on the East Coast, you’ll have the support of brilliant developers at your fingertips to get you through and keep the workday challenging and fun.As Part of The Team:You're part of a small team that operates like a mini-startup - you’ll transition between front-end styling to client-side and server-side logic, write unit and functional tests, and verify before deploying.You will be responsible for building and shipping all components necessary for your product, and you will work with Product Managers and Designers to determine the functionality, look, and feel.You’ll build small, robust backend API services in GoLang that need to perform under load and deliver data pulled from large datasets.You will frequently interface with other Product Engineering teams and Platform Service teams to take advantage of and incorporate their services and tools into your product.Every day offers a variety of work, an opportunity to contribute new ideas, and the ability to share your knowledge through blog posts and presentations.What You’ll Need to Join Us:Ability to debug hard problems at every level of the stack; can debug a web application problem single-handedly all the way from the browser, through the transport, through the application and servers and databases and asynchronous queues…

Source: 37Signals Job Board

 
 

Hotjar: Editor & Content Strategist (Europe / US East Coast)

This is a 100% remote position. In this role you will:Work directly with our CEO to create and edit remarkable thought leadership content on our blogCreate exceptional evergreen content that educates readers on how to adopt and apply Hotjar’s proven methods for business growthManage and own the growth of Hotjar’s blog subscriber baseCollaborate with Hotjar’s Customer Success team to generate content that solves the problems our users faceCreate and analyze ongoing user surveys to understand and solve the challenges of our evolving user baseContinuously evaluate Hotjar’s content performance based on analytics and reader feedback to assist in building and improving our content roadmapWork with the marketing team on developing innovative, (dare we say) groundbreaking marketing campaigns that deliver on the expectations of our highly informed and knowledge-hungry user communityRequirementsMust have 5+ years experience and a proven track-record in writing excellent thought leadership material for brand awareness and content marketingMust be an exceptional written and verbal communicatorWillingness to share work samples demonstrating your ability to build extraordinary content on topics like UX and CROWorking knowledge of analytics, testing tools and other marketing technology softwareWorking knowledge of Hotjar (or similar user insights software) is preferredPositive and outgoing persona…

Source: 37Signals Job Board

 
 

Dekeo: Customer Service Manager (US/Canada)

The goal is to keep the team running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Position is a full-time remote contract opportunity in US/Canada time zones.RESPONSIBILITIESOversees customer issues and ensure effective and long-term problem resolution.Achieves customer service objectives by contributing customer service information and recommendations to strategic plans; preparing and completing action plans, implementing production, productivity, quality, and customer-service standards, resolving problems, identifying customer service trends, determining system improvements, implementing change.Responds to customer inquiries and problem solving in a professional and effective fashion.Assists Customer Service Representatives in troubleshooting orders that require special handling.Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.Partners with the management to align customer service policies with the company's objectives and provide feedback to the company regarding service failures or customer concerns.Coaches Customer Service Team in order to achieve high performance.Structures the training agenda for department members.Measures Customer Service Representatives’ performance and makes employment decisions.REQUIREMENTSProven working experience as a customer service manager with at least of 5+ years of experience, preferably in eCommerce industryMinimum 2+ years of managing a teamStrong client-facing and communication skillsAdvanced troubleshooting and multi-tasking skillsExperience in providing online customer service supportExcellent knowledge of management methods and techniques BS degree in Business Administration or related fieldWorking knowledge of customer service software, databases and tools (Zendesk and JIRA)Ability to think strategically and to lead and manage a team of 15-20 customer service reps with metric-driven goalsMust be able to work in US or Canada Time zones To apply: Send your application mentioning "We Work Remotely" to https://dekeo.workable.com/jobs/446856/candidates/new…

Source: 37Signals Job Board

 
 

Dekeo: Sr. Technical Support Engineer (US/Canada)

The successful candidate will be able to quickly gain an understanding of the Dekeo platform.RESPONSIBILITIESTake ownership of customer issues reported and see problems through to resolutionResearch, diagnose, troubleshoot and identify solutions to resolve customer issuesTrack issues through resolution and report periodically on statusHelp with setup test environments to reproduce problemsDocument findings in work tracking system and general insights in knowledge baseIdentify customer needs and to design & evaluate the best value-add warehouse automation solutionAssist product developers in solution of complex installation problemsSuggests product and/or support tool improvements to improve qualityParticipate in the implementation of continuous quality improvement processes and methodologiesFacilitate the on-going provision of new customersREQUIREMENTSBS/BA degree in engineeringMinimum 4-6 years’ experience in technical support in eCommerce industryExcellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.Extensive technical expertise; the ability to solve problems and determine the root cause of issues.Working knowledge of the components in a web applications stackExperience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTMLExperience with programming languagesExperience with programming languagesExperience with relational databases such as MySQLLinux and/or UNIX experience.Ability to work with high-value customer administrators and developersAbility to troubleshoot technical problems and demonstrate problem solving and resourcefulness in obtaining information.Ability to quickly assimilate complex problems and develop a resolution strategy.Team player with a customer-focused attitude…

Source: 37Signals Job Board

 
 

Dekeo: Customer Service Representative

Position is a contracted remote opportunity that requires a home office.RESPONSIBILITIESAnswers inquiries by delivering desired information; researching, locating, and providing information.Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems to dig into root of the causeDetermines action items by effectively communicating with both customers and suppliers.Keeps equipment operational by following established procedures and timely reporting malfunctions.Enhances Dekeo's reputation by taking ownership to accomplish new customer inquiries as well as explore opportunities to add more value to job accomplishments.REQUIREMENTSSelf-starter with strong work ethicAbility to effectively manage multiple priorities and adapt to change within a fast-paced work environment.Professional and friendly attitude with an ability to quickly develop a lasting and effective rapport with customers.Strong reading, writing, verbal, and arithmetic skills.Quick learner on customer service software (Zendesk and Jira).Must be able to work 40 hours a week To apply: Send your application mentioning "We Work Remotely" to https://dekeo.workable.com/jobs/434517/candidates/new…

Source: 37Signals Job Board

 
 

Ever Accountable: Marketing Specialist/Growth Hacker

Read more at everaccountable.com.Responsibilities:Grow new leads and convert site traffic through calls-to-action, landing pages, and lead generation contentStrategize and collaborate with our team to attract a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.)Study our analytics and use that data as a map for carrying out all marketing effortsRequirements:You absolutely disagree with pornography because it damages us as human beingsProven track record in growing user base in the SaaS industrySkillful in using data to inform all marketing decisionsProficiency in marketing automation applications in order to generate traffic, convert visitors into leads, and then nurture them into paying customers To apply: Send your resume and cover letter to [email protected], explaining your interest, related qualifications, and why you believe in our cause.…

Source: 37Signals Job Board

 
 

Aha!: PR Manager [SaaS exp required]

Over 100,000 users trust Aha! for their product strategy and roadmaps.We're looking for someone who:Has meaningful experience at a B2B SaaS or technology companyWrites exceptionally wellHas a proven track record of top-tier media placementsBrings fresh ideas to tell exciting storiesHas experience with integrated marketing campaignsLikes to interact with customers and write quick case studiesGets social and loves to advocate a strong company point-of-viewWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering superb work again and againIs seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companiesWe are building a distributed team and you can work from anywhere in the United States for this role…

Source: 37Signals Job Board

 
 

Aha!: Communications Manager [SaaS exp required]

Over 100,000 users trust Aha! for their product strategy and roadmaps.We're looking for someone who:Has meaningful experience at a B2B SaaS or technology companyWrites exceptionally wellHas a proven track record of top-tier media placementsBrings fresh ideas to tell exciting storiesHas experience with integrated marketing campaignsLikes to interact with customers and write quick case studiesGets social and loves to advocate a strong company point-of-viewWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering superb work again and againIs seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companiesWe are building a distributed team and you can work from anywhere in the United States for this role…

Source: 37Signals Job Board

 
 

CafeMedia: Administrative Support & Communication Specialist

You embody clarity in the midst of chaos and find joy in organization, tying up loose ends, and swooping into save the day (no project is too big or too small for you!) Day in the Life Frequently communicating with clients in a friendly, warm tone with proactive suggestions and status updatesWriting copy, editing drafts, and modifying templates with custom client informationEmbracing a fast-paced virtual work environmentTurning a bulleted list of important facts into a well-written newsletter/infographic that will  connect with our audienceBeing an active member of a distributed team via tools like Slack, G Suite, Zoom, Zendesk, Appear.in and moreJuggling multiple projects (and spreadsheets!) simultaneouslyOrganizing data to find solutions You’ll do well if you have: Patience, grace, a sense of humor, and some moderate GIF sharing abilitiesExcellent writing and communication skillsUnderstanding of people - what makes them tick, picking up what they mean even if it's different than what they said, etcA passion for following through on projectsAttention to detailEmpathetic perspective of creative, conservative, passionate and influential working momsA hankering for making everything you touch betterGenuine desire to help others succeedHigh level of comfort working in a fast paced environmentA willingness to learn new things and adapt to change Qualifications: 1+ years of blogging experience, including a connection to the blogging community2+ years of administrative assistance, project organization or relevant support specialist experienceStrong written communication skillsData comparison/analysis and high levels of comfort with spreadsheetsWorking understanding of Blogging, SEO & Online businessAbility to juggle multiple requests from members of a teamProficiency in G SuiteExcellent time management and problem solving skillsSome event planning experience is a plusWe’re looking for someone who would be happy to spend most of their day working on whatever project gets thrown at them on a day-to-day basis, helping us write communications and content, and is eager to be flexible as the team’s needs shift…

Source: 37Signals Job Board

 
 

SaneBox: Full Stack Rails Developer

We need a talented and motivated individual who isn’t afraid of tackling large projects in a complicated codebase.Things you will do at SaneBox:Write Ruby, JavaScript, and HTML code to fix bugs and develop new features for SaneBox.Write unit tests, functional tests, and integration tests.Perform peer code reviews.Be on-call occasionally.Debug and fix issues and errors affecting customers.Customer support – all engineers participate in customer support to see the issues that are directly affecting our customers.Integrate with 3rd party services such as Stripe, PayPal, Google, Dropbox, etc.Things that (hopefully) describe you:Experience developing well tested Ruby on Rails applications.Knowledge of best practices in Rails application development.Experience with AngularJS or React is a plus.Knowledge of SQL is a plus.Understand writing scalable Ruby in a CPU and memory constrained environment.Comfortable working in a fast-paced environment…

Source: 37Signals Job Board

 
 

United Nations OCHA: Multiple positions: Node & Angular Developers, Business Analyst, Product Manager

This includes online database applications for the administration of databases such as those for the Financial Tracking Service (fts.unocha.org) and the Online Projects System (OPS), both of which are being redesigned from the ground up; as well as new online systems to facilitate the creation, management and monitoring of humanitarian response plans.Description of postsUN OCHA is seeking talented and creative individuals to help in the technical development process of these online applications in conjunction with external partners, and subsequently to ensure ongoing iterative development, maintenance and support…

Source: 37Signals Job Board

 
 

ElevenYellow Pte Ltd: Customer Success Director

Recruiting, organizing and managing the support teamOur support team is currently 5 people.Documenting internal support processes Creating content for our clients (FAQ, Guides, Screencasts…) finding ways to reduce churn rate and improve upselling and cross-selling.Analyzing all customer feedback Gain insights from feedback to help us make our products better.KPIs you’ll be responsible for: Churn rate, Ticket answer time, Overall support satisfaction, Tickets opened per 1000 clients.Develop and deploy strategies to reduce the amount of support needed.Generate performance reviewsRegularly assess customer support performance in relation to KPI’s and any new developments in terms of feedback, content, or strategy development.What we offerA fully remote team and culture - no difference between those in the office and those working remotely.Competitive salary.Fast growing products with a chance of owning stock in them after the first year.Competitive perks (health insurance, sports allowance, knowledge allowance, latest technology, etc).Yearly retreats in beautiful places like Bali and Berlin.How to applySend us an e-mail and tell us why you think you'd be a good fit. Complete any or all of the following for a more complete application:Send us a link to any kind of documentation that you’ve written and evaluate its strengths and weaknesses. Tell us what books you’ve read about customer service and what you thought of them.Have you been part of a great customer support experience? Tell us about it.A user requests white-labeling for a product that doesn’t support it yet…

Source: 37Signals Job Board

 
 

Marketade: Digital Marketing Strategist

And you'll interact with marketers, designers, engineers, executives and customers at our clients to gain a deep understanding of their business and their needs.Your 12-Month Performance Review:Fast forward 12 months ... Congrats!  In your first year at Marketade, you accomplished these objectives:#1: Led 2 projects that resulted in 20% lift in qualified leads for a travel client.Oversaw conversion-focused projects where you collaborated with our UX specialist to tackle problems identified in usability testing and in-depth analytics.Implemented traffic-focused SEM and SEO initiatives in collaboration with the client’s marketing specialist.Identified clear hypotheses and and success metrics up front, enabling the team to quickly move on from failing efforts, and focus on winning ones.Overcame client concerns about the costs of running A/B tests and the risks of failed experiments.Collaborated with the client’s analyst to enable attribution of business metric improvements back to our work.#2: Provided strategic direction to project team for a B2B industrial client that led to a 25% increase in organic-driven revenue.Helped reshape our existing content strategy and UX work to better align with SEO and ensure measurable improvement in organic metrics.Trained a junior team member on how to conduct a technical SEO audit, and helped prioritize the changes.Worked with our content specialist to launch the client’s first experiments with lead nurture campaigns.#3: Led multi-day workshop for non-profit client to establish goals, strategy and roadmap for 2018.Led workshop session to identify measurable business goals, set ambitious targets, and create initial plan to track and report on progress.With goals established, teamed up with our UX strategist to run a collaborative activity (e.g…

Source: 37Signals Job Board

 
 

www.JoinPiggy.com: QA Engineer - Remote

developers and product managers) to identify system requirementsMonitor debugging process resultsInvestigate the causes of non-conforming software and train users to implement solutionsTrack quality assurance metrics, like defect densities and open defect countsStay up-to-date with new testing tools and test strategiesJob Requirements:Strong English language skills.Excellent communication skills, including verbal, written, and presentation.How to Apply:Remote based candidates should apply via our online careers portal at:https://piggy.breezy.hr/p/801a2f8a0cdcOr you can send your CV to the following email address:[email protected] To apply: Remote based candidates should apply via our online careers portal at: https://piggy.breezy.hr/p/801a2f8a0cdc Or you can send your CV to the following email address: [email protected]

Source: 37Signals Job Board

 
 

ExecVision: ReactJS / Python developer

Headquarters: Arlington, VA URL: http://www.execvision.io ExecVision is a rapidly growing conversation improvement platform; we provide a dashboard to all of a company's call and video recordings, allowing for analytics, coaching, and research using information that would otherwise be lost.We're looking for a front end developer to work on our React JS ui and the Python API that backs it…

Source: 37Signals Job Board

 
 

Aha!: Visual / UX Designer

Over 100,000 users trust Aha! for their product strategy and roadmaps.We're looking for someone who:Is experienced in UX design for SaaS applicationsEnjoys crossing back and forth between UX and graphic designUnderstands product management and can understand user behaviors and motivationsLoves to create wireframes and mockups and refine them based on team inputWants to have ownership and responsibility of key work and measure the success of new designsWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering beautiful work again and againIs seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companiesWe are building a distributed team and you can work from anywhere in the United States for this role…

Source: 37Signals Job Board

 
 

Jhana: WordPress Application Developer & Customer Support Engineer (f/t or contract)

If you’re the type who’s motivated by translating people’s real-world problems into technical solutions that users love — and doing so seems all the more exciting in an ever-evolving startup environment — then you’ll probably like it here.Responsibilities:Manage technical onboarding and support for new Jhana customers.Provide first response WordPress platform support for Jhana’s customers.Work with our Platform team to design and code WordPress platform innovations.Requirements:4+ years daily WordPress development experience including: Demonstrable understanding of WordPress standards, database structure and security, custom theme development, custom widget development, and responsive mobile WordPress theme development and testing.Support and full-stack development experience with PHP/MySQL, JavaScript, and HTML5 at a minimum.You have a people-person side and enjoy communicating with a range of stakeholders (clients, internal teams, IT staff, and non-technical people).You’re self-motivated, collaborative, adaptable and excited about building, fixing, and improving a fast-changing startup.Benefits:The opportunity to move the needle and to see the immediate impact of your workCompetitive salaryGenerous stock optionsCompany-paid medical and dental coverageDiscretionary paid time off: we treat employees like responsible, trusted adults, giving the flexibility needed to manage their work + personal livesRemote-work friendly company culturePersonal learning and professional development budgets401(k)Dog friendly officeWe value diversityJhana is an equal opportunity employer, and we're actively recruiting diverse candidates from a wide range of backgrounds and experiences…

Source: 37Signals Job Board

 
 

Aha!: Remote Rails & Front End Developer

Over 100,000 users trust Aha! for their product strategy and roadmaps.We're looking for someone who:Is experienced in Ruby-on-RailsHas worked on key functionality for a cloud-based productWants to work on a major aspect of product functionality from back-end algorithms through to the user interfaceWants to be great and work in a fast-moving, online environment where the end-user is kingWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering superb work again and againIs seeking a career-defining opportunity and a proven, results-oriented team that has sold multiple software companiesWe are building a distributed team and you can work from anywhere in North America for this role…

Source: 37Signals Job Board

 
 

InTouch Health Group.: Call Center Rep

The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirementsPrevious experience in a customer support roleStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyHigh school degree To apply: email resume to [email protected]

Source: 37Signals Job Board

 
 

Divio: Site Reliability Engineer / DevOps (100%)

You want to be a part of our resourceful and fast-working team, and you are able to contribute to our ambitious aims.Required:Very good expertise in programming with Python (experience with Django is required, Twisted is a plus)Very good knowledge of Docker and related technologies (experience with Swarm/Kubernetes advantageous)Very good Linux system administration and optimisation knowledgeVery good knowledge of the TCP/IP network stack (including UDP)Very good knowledge of web-related protocols (HTTP, TLS, DNS,...) and load-balancing thereofExperience working with different IaaS providers (AWS, Rackspace,...)Experience with backing services such as Postgres (required), Redis, RabbitMQ and Elasticsearch, including setup, administration, scaling and monitoring thereofExperience working with configuration management software such as Ansible (preferred), Salt, Puppet or ChefExperience with zero-downtime deployment of complex web applicationsExperience with Django or other Python-based web frameworksFamiliarity with gitVery professional in the contact with clients and a high degree of empathy to assess their concerns properly and rapidlyExtremely reliable character, able to work independently and to cope with pressureA team player, experienced in working in intercultural and geographically dispersed teamsExcellent command of spoken and written English (German advantageous)Additional:Experience with django CMS is a plusFurthermore, applicants must have a valid permit to work in Australia.As well as being part of an inspiring team and having the opportunity to contribute your own unique skills and expertise to it, you‘ll also benefit from an environment where everyone contributes and where we all get our hands dirty to get things done…

Source: 37Signals Job Board

 
 

Divio: Site Reliability Engineer/DevOps (100%)

You want to be a part of our resourceful and fast-working team, and you are able to contribute to our ambitious aims.Required:Very good expertise in programming with Python (experience with Django is required, Twisted is a plus)Very good knowledge of Docker and related technologies (experience with Swarm/Kubernetes advantageous)Very good Linux system administration and optimisation knowledgeVery good knowledge of the TCP/IP network stack (including UDP)Very good knowledge of web-related protocols (HTTP, TLS, DNS,...) and load-balancing thereofExperience working with different IaaS providers (AWS, Rackspace,...)Experience with backing services such as Postgres (required), Redis, RabbitMQ and Elasticsearch, including setup, administration, scaling and monitoring thereofExperience working with configuration management software such as Ansible (preferred), Salt, Puppet or ChefExperience with zero-downtime deployment of complex web applicationsExperience with Django or other Python-based web frameworksFamiliarity with gitVery professional in the contact with clients and a high degree of empathy to assess their concerns properly and rapidlyExtremely reliable character, able to work independently and to cope with pressureA team player, experienced in working in intercultural and geographically dispersed teamsExcellent command of spoken and written English (German advantageous)Additional:Experience with django CMS is a plusFurthermore, applicants must have a valid permit to work in Australia.As well as being part of an inspiring team and having the opportunity to contribute your own unique skills and expertise to it, you‘ll also benefit from an environment where everyone contributes and where we all get our hands dirty to get things done…

Source: 37Signals Job Board