Jobs Tagged: Www
61 total jobs tagged

Betterteam: Copywriter / Wordsmith (Contract)

Initially, this will be on a contract basis with the option of moving into a full-time position if we both enjoy working together.As a Wordsmith you will:Write extremely high quality 300-500 word content pieces following a template.Write longer form "definitive" blog posts around topics of interest to our customers.Create downloadable resources such as forms, templates, and questionnaires etc.Write "how-to" style articles for our customers to answer common support questions.Provide content strategy ideas and participate in occasional content strategy meetings.Why work for us:We are not a content factory…

Source: 37Signals Job Board

 
 

PayrollPanda: Senior Web Developer (Remote)

Get a share in a start-up and awesome benefits.REQUIREMENTSAt least 5 years of commercial development experience or you're some kind of genius coder straight out of university.Extensive experience with web development technologies including Javascript frameworks (preferably Backbone), NodeJS, MongoDBAgile (Kanban) software developmentBENEFITSREMOTE working - literally work anywhere, our only requirement is that you work 4-6 hours during Malaysian working times daily, 9am to 6pm and have fast Internet access.Live in Malaysia (Optional): If you want to move to Malaysia you are encouraged to apply…

Source: 37Signals Job Board

 
 

Aha!: Sr. Product Marketing Manager

More than 100,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.We're looking for someone who:Groks product managementIs experienced in SaaS business marketing and product launchesWrites exceptionally wellHas an active Twitter account and has led social initiatives and innovative marketing programs for a software productWants to have ownership and responsibility of key work and measure the success of programsWants to be great and work in a fast-moving, online environment where market and customer feedback is kingWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering superb work again and againIs seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companiesWe are building a distributed team and you can work from anywhere in the United States for this role…

Source: 37Signals Job Board

 
 

Aha!: UX / Visual Designer

More than 100,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.We're looking for someone who:Is experienced in UX design for SaaS applicationsEnjoys crossing back and forth between UX and graphic designUnderstands product management and can understand user behaviors and motivationsLoves to create wireframes and mockups and refine them based on team inputWants to have ownership and responsibility of key work and measure the success of new designsWe are committed to being great, and we want someone who:Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeksHas a "get it done" attitude and a background of delivering beautiful work again and againIs seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companiesWe are building a distributed team and you can work from anywhere in the United States for this role…

Source: 37Signals Job Board

 
 

Dekeo: Customer Support Representative (US/Canada)

As we're in growth mode disrupting a highly fragmented $20B market, there's a huge number of challenges to solve, exciting ideas to pursue, and value to build.We are looking for a true problem solver to join our motivated and collaborative Customer Service team to tackle unprecedented challenges with Disney's H.E.A.R.D technique: Hear, Empathize, Apologize, Resolve, Diagnose. Position is a full-time remote CONTRACT opportunity that requires a home office in US/Canada time zones.RESPONSIBILITIESAnswers inquiries by delivering desired information; researching, locating, and providing information.Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems to dig into root of the causeDetermines action items by effectively communicating with both customers and suppliers.Keeps equipment operational by following established procedures and timely reporting malfunctions.Enhances Dekeo's reputation by taking ownership to accomplish new customer inquiries as well as explore opportunities to add more value to job accomplishments.REQUIREMENTSSelf-starter with strong work ethicAbility to effectively manage multiple priorities and adapt to change within a fast-paced work environment.Professional and friendly attitude with an ability to quickly develop a lasting and effective rapport with customers.Strong reading, writing, verbal, and arithmetic skills.Quick learner on customer service software (Zendesk and Pivotal).Must be able to work 40 hours a week in US or Canada Timezones To apply: Apply online at https://dekeo.workable.com/jobs/434517/candidates/new…

Source: 37Signals Job Board

 
 

Dekeo: Customer Service Manager

The goal is to keep the team running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Position is a full-time remote contract opportunity in US/Canada time zones.RESPONSIBILITIESOversees customer issues and ensure effective and long-term problem resolution.Achieves customer service objectives by contributing customer service information and recommendations to strategic plans; preparing and completing action plans, implementing procedures to increase efficiency, resolving root of the problems, identifying customer service trends, determining system improvements.Improves customer service quality results by evaluating and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.Responds to customer inquiries and problem solving in a professional and effective manner.Assists Customer Service Representatives in troubleshooting orders that require special handling.Partners with the management to align customer service policies with the company's objectives and provide feedback to the company regarding service failures or customer concerns.Coaches Customer Service Team in order to achieve high performance.Structures the training agenda for department members.Measures Customer Service Representatives’ performance and makes employment decisions.REQUIREMENTSMinimum 3 years of managing a team with 5+ years of customer support experienceMinimum 2 years of working in eCommerceAbility to think strategically and to lead and manage a team of 15-20 customer service reps with metric-driven goalsStrong client-facing and communication skillsAdvanced troubleshooting and multi-tasking skillsExperience in providing online customer service supportExcellent knowledge of management methods and techniquesBS degree in Business Administration or related fieldWorking knowledge of customer service software, databases and tools (Zendesk and JIRA)Must be able to work in US or Canada Time zones To apply: Apply online at https://dekeo.workable.com/j/6C4053F4CD…

Source: 37Signals Job Board

 
 

SkyVerge: Executive Assistant

The role is dynamic and encompasses a wide variety of administrative and research tasks, along with ownership of larger projects that impact the whole company.Here are some things you may do on a given day:Research & classify transactions from our company Amex accountUpdate Financial spreadsheets to ensure our budget remains accurateDevelop new pages for our team wiki, or edit existing ones to make sure they’re currentHandle scheduling for team meetingsResearch and coordinate team and vendor giftsResearch & book flights, accommodations, transportation, and activities for retreats and conferencesProcure, manage, and ship company swag to our team, customers, and partnersHelp manage and administer benefits for all team membersResearch and present concepts for new benefit programs or other company best practicesHelp with recruiting logistics by scheduling interviews and follow-up emailsIn addition, you’ll be expect to be responsible for planning and managing ongoing projects like:SkyTrip, our annual company retreatConference Sponsorships and Attendance (like Shopify Unite, WooConf, and IRCE)our Team wiki (like a company handbook) and team onboardingYou’ll have the opportunity to work with and get to know every member of our team, in addition to developing relationships with our vendors and partners…

Source: 37Signals Job Board

 
 

The New York Times: Back-end Engineer, CMS – Wirecutter

 As part of the acquisition, the Times is investing in The Wirecutter to accelerate its business through editorial category expansion, development of more robust product features and unlocking new revenue streams.Responsibilities:Building scalable, high-quality, and innovative product features in WordPressWriting code that is simple, reliable, maintainable, performant, functional, and compatible across devices and browsersDesigning applications with extensibility in mind, while considering efficiency, and the burden of developer onboardingDebugging issues reported in our production environmentProviding level of effort estimates and specifications for upcoming project tasksUnderstanding requirements, discuss trade-offs, and collaborate on the best approach to solving a problemSuccinctly communicating complex problems and proposed solutions, in writing, and in conversationPerforming code reviews with meaningful feedbackTesting and troubleshooting with automated testing or manual quality assuranceQualifications:3+ years experience developing for WordPress as a content management system3+ years experience with PHPUnderstanding of object oriented software principles and design patternsComfortable using git and the command lineA demonstrated ability to work collaboratively as part of a multidisciplinary teamStrong communication skillsComfortable working without micro-management of day to day taskNice to Haves:Experience with modern PHP frameworks (Laravel, Symfony, CakePHP, etc.)Experience developing and consuming RESTful web servicesWorking knowledge of ElasticsearchExperience with AWS and DockerExperience with automation, build tools, release engineeringExperience with Apple News, Google Analytics, Doubleclick for Publishers, Google AMP, and Facebook InstantCulture and benefits at The New York Times Company and The Wirecutter:Though The Wirecutter has physical locations in both NYC and LA, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways.We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement…

Source: 37Signals Job Board

 
 

10xFactory: High-Ticket Sales Consultant

There is currently billions of valuation in our community.You can learn more here:http://www.10xfactory.comWhat we're looking forWe have an incredibly high bar for talent - we are looking for nothing short of an incredibly talented, self motivated sales consultant who is passionate about entrepreneurship and helping us continue to build and foster the 10x Factory community.You will possess an uncanny ability to build rapport with entrepreneurs who apply to join the network and help them recognize the massive value in the community, getting them to sign up (this is an exclusive paid access membership) and assisting with onboarding and intros.We have an unlimited number of inbound and very warm leads / applicants to the community so this role is strictly for a consultant that loves being rewarded for hard work.What you will doYou'll be handed over hundreds of inbound leads (people who've applied to join) - you will contact, build rapport and onboard people daily…

Source: 37Signals Job Board

 
 

10xFactory: Sales Consultant

There is currently billions of valuation in our community.You can learn more here:http://www.10xfactory.comWhat we're looking forWe have an incredibly high bar for talent - we are looking for nothing short of an incredibly talented, self motivated sales consultant who is passionate about entrepreneurship and helping us continue to build and foster the 10x Factory community.You will possess an uncanny ability to build rapport with entrepreneurs who apply to join the network and help them recognize the massive value in the community, getting them to sign up (this is an exclusive paid access membership) and assisting with onboarding and intros.We have an unlimited number of inbound and very warm leads / applicants to the community so this role is strictly for a consultant that loves being rewarded for hard work.What you will doYou'll be handed over hundreds of inbound leads (people who've applied to join) - you will contact, build rapport and onboard people daily…

Source: 37Signals Job Board